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August 2024 by Tim Maxwell
(The last Straw) I been a regular customer @ Richmond A/T and over the years and started to see a Decay in the quility of work . I brought my car into relpace hoses & belts ($700+two days) only to have it returned w/less parts than when I pick it up . I understand the rising $ but very low quility in return. The Owner said it came that way and not his problem if it w/ tires I would have gone in w/4 out w/3, he more concern in getting them in & out ( your $ in w/ no cents out) lack of Honesty & integrity. There are some good Shops here in Richmond that will earn your business (The last Straw that broke the Camel's Back )
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August 2024 by Scott Thornton
Been using this place for years. Honest people and fair prices. Always upfront and gives it to you straight. Will continue to use.
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August 2024 by Rick Ellis
Very honest, very professional, very helpful, friendly and prompt! Best shop I have ever been to!
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May 2024 by Jahangir Akber
Nice place, got my car fixed
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May 2024 by mohib ansari
Very nice place to get my car fixed
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February 2024 by Franuale “Candy” Caesar
I like the service they found the problem and had me back on the road in 2 days very thankful n my new auto service
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January 2024 by Sequence Garner
Jr. & the crew here at Richmond Auto are top notch. The service & work the provide is honest, quality work. No need worrying about getting robbed by your neighborhood auto when this place exists. Thanks again for a great job well done!
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December 2023 by Cathy George
Always fair and do excellent work.
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August 2023 by Frank E Paton III
Over promised and under delivered, absolutely no transparency whatsoever
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August 2023 by Sarah Sosa
Excellent service!!!
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August 2023 by Autohaus Int'l
Honest and reliable
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August 2023 by Sam Babouche
Best customer service very friendly highly recommended
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August 2023 by Corey Ruffin
Great service good prices always in and out they replaced my motor two years ago and my suv rides like a dream I go every three months for my oil change I love this place
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February 2023 by Lynise Sanders
Called before I went spoke with William, and he answered all my questions. Once I arrived there was very little wait time. I was there for the AAA inspection, which took about 15 minutes. They gave sound advice regarding future needed work and a quote.? Answered a few more questions and concerns, and I was in my way.
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January 2023 by Reza Kalati
I was referred to this guy, William.After he checked my car, he told meThe total ( parts and labor).when I asked him what country of origin this part is made of he is getting it for me? he said: " I don't get around with this question!, and you should trust me".in fact,he repeated twice instead of simply finding out about it,and then he brought my car upfront and gave me the keys!When asked what's this about? he said :"because you didn't trust me, and you should!"What a customer service!And I'm thinking what has the trust do with my question?! Trust on your customer service! or on no jobs done yet?!
