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August 2024 by Oscar Zelaya
Awesome service and fast repairs. I will definitely bring my car again if needed. Thank you Keylin!
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July 2024 by Any Zelaya
Always helpful ,honest and professional. The girl is super nice. 10/10 customer service
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June 2024 by mani fard
Excellent service ??
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April 2024 by Irene Chances
The best auto repair business I have ever encountered in Houston! They are reliable, honest, fast, affordable and most of all, very considerate. They really care about you! I would recommend them to anyone!
It was my good fortune to have found them.
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March 2024 by Yenisbel
The price is crazy, I changed the radiator in my car for a value of 1466, the price of the radiator alone was 300 or so dollars, the rest of the money was basically for the hours of work. 8 hours of work at 126 dollars per hour seems abusive to me. A radiator does not take 8 hours to change
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February 2024 by Arturo Torres
On my way to work, I experience leaking coolant due to a damage hose. I walked in the office early in the morning and I wasn't acknowledge until 15 minutes later. I understand they were busy with other customer's so I just had a seat and waited patiently. Shop owner told me they would get the hose part from the dealer and the vehicle would be ready by 1pm. I go during my lunch break to find out the vehicle repair has not even started due to the part not being picked-up. I get off work at 5pm, walk over just to make it close to 6pm (closing time). I then pay and drive off and not even make it down the road when my vehicle starts to overheat. I park and wait for Triple A to tow me home because the shop is already closed. Well I didn't get home until 10PM. It was A LONG day, and this shop didn't even fully diagnosed. They're just part exchangers and gave me a vehicle that was not in proper working condition. Now I have a blown engine gasket which is a more serious repair than a leaking coolant hose.
I chose this place based on the google reviews, but those are severally overrated !
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November 2023 by Thiel Sylve
They always treat me nice
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November 2023 by Ja'Kaylee Minor
This is such an amazing business filled with amazing people! I drive a BMW, and every other business I would go to would try to charge me ridiculous pricing just to get the slightest things fixed. One day, I decided to come to Pacific Complete Auto Repair, and I am so thankful that I did because they saved me! They fixed my issues quickly and efficiently for a great & affordable price! I thank them so much! I highly recommend Pacific Complete Auto Repair!
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November 2023 by Dong Phan
Sean thank you very much for towing my car to the shop and fixing the problem . The lady even helped me book an Uber for me so I could come pick up my vehicle which is very nice . My car is very good fixed I really appreciated it this shop. Very reasonable prices . Never disappoints
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October 2023 by Qx Xi
Best in town, fair and honest.I've never had to bring my car back in after a repair.They will give you a ride to and from the shop to get your vehicle fixed.I've been using them for over 10 years.All the employees are friendly and knowledgeable.
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October 2023 by Nellie Wilganowski
Good mechanic, honest, and fair priced. I drive a BMW, and was tired of getting charged $3,000+ for service and repairs every time I’d take my car in for an oil change at the dealership. Pacific complete auto repair does a great job on my car at a much more reasonable price. Today they went above and beyond which is why I’m leaving this review. I couldn’t put my car into park, and it alerted me to a transmission problem, I took it in to the mechanic and he said give me 10 minutes to take a look at it, and he found a rock lodged underneath, he fixed my car and let me go free of charge. They are great and I won’t go anywhere else for service.
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September 2023 by Queen Honey
Great service
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September 2023 by Michelle Nguyen
This is the only car place I trust to be honest and not over-diagnose my car problems or overcharge me. As a girl, IYKYK. The owner and staff are so nice and there’s the convenience of other car shops in the plaza too.
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August 2023 by Randy Moore
Very honest and reliable establishment.
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August 2023 by Van Thawng
Excellent service and professional work