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February 2024 by hope g
Terrible customer service at the Bissonett branch
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June 2023 by Cristy J
The door is jammed. It looks like it's open at the bottom and forced closed at the top. When using your card to get in it makes the sound that it is unlocking but it is impossible to open the door.
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December 2021 by Liston Rice
Waste of time.None of the virtual assistant rooms provide any intuitive clear way to access a real human rep. If you want an ATM, fine. If you want a real banking experience, go somewhere else.
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December 2021 by Daniel H.
This location claims to be open for banking needs late on weekends, but has a major issue - no humans are present. It has a lobby with an ATM, and two small rooms, where you can sit and videoconference with a banker remotely. On my visit today, neither room had functional videoconference equipment. Crazy. Do not go here.
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December 2020 by Fox E.
Not to be confused with the Sperk Bank Of America, which is how I ended up with twins. Oh wait, that's not true. Anyway. This is an odd little strip mall location of Bank of America, and I've never actually been inside, but we fairly regularly use the ATM here, and I've had no issues with it. Barbie has a Bank of America account, which we share, so this is usually the spot that we withdraw money from and whatever. I'm surprised it wasn't already on Yelp, but it's definitely handy to have in this Plaza.
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August 2020 by Linda Day
A fabulous and convenient branch office even though there are no actual humans there. There are multiple ATMs and two private meeting rooms where you sit in a comfortable chair and tap a tablet screen, which brings up an agent on a flat screen TV on the other side of the room almost instantly. Then you video chat. You can get solved any problem you need to solve. The only thing you can't do is get papers and documents. I solved my difficult problem quickly, all while my phone at home was on hold for more than an hour to the central customer service. After I got home I hung up the phone which was still on hold. This little Center is a fabulous new service. To get in the door you just use a credit card, which is also what you do to access one of the small meeting rooms.
