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August 2024 by I Frank
Store has a good selection and it’s nice that it’s spacious , the downside is the lack of dressing rooms- always a long line . A self checkout option for check out would also be great as they tend to move very slow and this is yet another long line
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May 2024 by Matthew Davis
Great customer service from start to finish. Katherine assisted me of finding a size that was not on the floor. Located my size on a mannequin instead of just saying it wasn’t available.
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May 2024 by MONICA COSBY
Was welcomed immediately by several friendly store associates. (Which can sometimes be overwhelming but they weren’t overly pushy or anything) I moved over to the men’s side and was helped by Jace. He helped grab different sized clothing and put outfits together for my picky husband. He was more than willing to go the extra mile and show good service. Even when I asked him for several requests he was patient with me. This A&F location currently has a great crew of people. And the spring collection is so cute. Picked up basics for my husband and some curve love shorts and jeans for myself. Highly recommend!
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May 2024 by Miguel Vazquez
Definitely a lot of discrimination at this location by the sales associate and management, I noticed it right away as soon as the manager Michael walked up she did not even say hi or acknowledge me, so I took the initiative and introduced myself and she couldn’t even look at me in my eyes it was kinda cringy and funny but anyway we’re all free to shop wherever we want right so I just won’t come back no biggie.
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February 2024 by Evelyn
Didn’t have the jeans I wanted. Asked a worker to help me find a specific pair of rise jeans and she said she didn’t know. I found them literally next to her. Ended up buying jeans online during their jean sale.
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October 2023 by Julea Greenberg
Claudia is literally the BEST. She’s so professional and helpful!!! She helped me with a return and then helped me pick something out I liked more. Everyone was super friendly and attentive. Love this location because of Claudia and her team!!!
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September 2023 by Miguel Robledo
Store was recovered and put together but the staff was not willing to help. The looks they gave all of the customers walking in was less than welcoming. They didn’t seem like they liked their job, which is sad because other places in the mall had exceptional customer service. To American Eagle I go!
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June 2023 by L Evans
A Houston icon. If you want German/Bavarian food, this is the only place to go.
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May 2023 by Mike Randy
Very poor customer service at the counter, this cashier woman was literally mumbling with pretty rude attitude, I love Abercrombie cologne but will not recommend this store.
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April 2023 by Stuart Gillan
Prices are still too high and the lines to checkout is a joke. They need help
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March 2023 by Beto Najera
Horrible fitting rooms, they only have 4 rooms and a really long line, ona busy day you can wait 20-30 mins
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December 2022 by Eric's Mailbox
My teenager loves this store. I buy myself a few things too, just to feel young and gotta love that A&F smell.
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December 2022 by Guy Vergouts
Standard shop..nice team...just missing stock
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August 2022 by Lily Sabbah
Always have nice collection specially for kids
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August 2022 by Emperor Palpatine
Friendly staff, really clean and soft atmosphere. Didn't have what I wanted, but found something for her.
