“I always get my self in trouble here, however not that bad this time they were having a awesome sale this time, I got 1/2 off the clearance I was able to get a few items.”
“Exceptional experience. Complete selection of great merchandise. Staff is courteous, knowledgeable and professional. Cody and Carlos know their stuff and provided me with great customer care!!!”
“Great Customer Service from Karina, the store manager!!! I order three pairs of shorts in multiple colors online. I received my online order today and the shorts were a little shorter than I like. Furthermore, I called Into Nautica, grapevine mills, location and Ms. Karina, was accommodating from the start. I ask for the 10” Inseam shorts and promptly placed me on hold and looked for my sizes and held them for me until I was able to get to the store and exchange the shorts. Ms. Karina, Was professional and friendly with the other customers as I was waiting in line she had a smile on her face and very helpful even discussing the Nautica and Lucky Brand merger, and I wasn’t aware of that! I shop at lucky brand as well. Ms. Karina, keep up the great customer service, it goes along way with people seriously.”
“I came to the mall looking for some new clothes, I had gone to a couple of stores where I was not greeted or even asked if I needed help with anything. Shopping makes me anxious. I went to buckle and was immediately greeted by Justin. I know a lot of people prefer not to be talked to while they shop but I truly needed some help and I didn’t even have to ask here. trace and another young lady helped me ( I want to say her name was Shannon?, sorry if you’re reading this, I can’t remember)They were so friendly and helpful and it really turned my shopping trip around for the better. Thanks y’all!”
“I'm very late posting this but just came across my receipt so wanted to give credit where it's due Great store , lovely items and even better prices . .. bonus !Big shout out to Mesha who was efficient, professional and extremely friendly I will be back when I'm next in town for work from the UK”
“Clean and organized store. Staff was very nice and offered assistance, even offering to order items that were sold out in store. Good sales and coupons given for next purchase.”
“love this place!!! the employees are so welcoming and we’re not shy at all to help me and my friends out. We were checked on frequently and reminded of sales and we’re given friendly smiles.”
“Old Navy should send them more line making equipment so they have better signs and queue guides instead of the random display shelves pushed together. Because of holiday shopping, the sizes at this location where no longer continuous.”
“If you love Under Armour, then this is your place! This store has a wide selection for the whole family. They are always a lot of new items to choose from. Every time I’ve come here the staff have been absolutely amazing, and super friendly. It’s good to go to a place where people love their job instead of just going through the motions. This store is always clean and well put together. Most of the time there are very good sales going on, so it’s totally worth the drive to come here.”
“The variety and styles here is amazing. Cameron helped us from the moment we walked in till the moment we purchased our items and walked out. Visiting this store was fun!”
“Good customer service! I stopped by to make returns of J.Crew and J.Crew Factory items purchased online and had no problems despite what the website says. (Yes, you can return both J. Crew and J. Crew Factory to this Factory Outlet location.) I didn't spend any time shopping in the store but the customer service was on-point.”
“My search for a blazer ended here. I loved the fit, and the price was reasonable too. I got a blazer for 150 bucks that was originally 300 bucks. They had two kinds of fit - Regular and Slim fit. I bought the slim fit one. Staff was friendly.”
“Willow Cottage is one of my favorite places to shop. This boutique is owned by a mother and her daughters. I have shopped here for years and it's my go to place for beautiful clothing and home decor, farmhouse fresh products and Brooke James jewelry.”
“During the Santa Cruz Pokemon Blind Bag sale, gave a call, and they told me they sold out, but sent me over to Denton to buy the product!Great customer service, super grateful.”
“Love this place! There are plenty of unique clothing and accessory options in-store. Though I've found there are more options online, they always have my size, M. They have some great sales and other ways to save. One day, I got sick in-store and the staff went above and beyond to help me, which I'm truly grateful for.”
“I'm shocked at how many people review Ross stores... This one is pretty great. I've found decent stuff for my kitchen and some great Christmas gifts here as well.The staff are faster at this Ross than most other Ross stores. For that, I'd highly recommend going here.”
“Loved shopping in this little boutique. The girls that worked there were so friendly and helpful. Lots of cute things. Clothes, decor, kitchen items, jewelry and so much more. I was able to try on a few outfits before I purchased them. I would shop here again.”
“Great place w/ lots of goodies!! But most importantly they have the most amazing staff, so friendly & helpful w/ amazing Customer Service. Really enjoyed my shopping experience! ♥️”
“They always have good prices & nice clothing. They always have coupons/sales going on, so it's very easy to save $$. They have a huge variety of clothes, and nice clearance items. The employees are always super nice! Very welcoming & more than happy to help you! I always come here every weekend & get something new.”
“I really love buying my baby clothing here because it doesn't kill my wallet. The way she grows it doesn't make sense to spend copious amounts at other places.”
“I only give this five-star rating to Christopher from the shoe department. He is a passionate and genuine individual, highly responsible for his work. He shows great respect to customers, always going above and beyond to assist those in need. In summary, his service and attitude stand out among everyone. If you need to buy shoes, make sure to seek him out! I have recently purchased a total of 5 pairs of designer brand shoes here and brought my good friend along, who also bought 3 pairs of shoes.Apart from Christopher, the service from others didn't make us feel comfortable.╮(╯_╰)╭It wasn't too easy to get help when you need,I only see this one staff who would diligently and warmly assist a customer wearing a luxury brand, I waited until they both stop talking with each other then asked her a question politely but she doesn't even want to hear from me ,she interrupted my questions right away ,tell me to press a button to get someone else's help without any courtesy.I also came across a staff member with no patience or friendly attitude. I asked if she could check for a size smaller. Without attempting, she promptly replied, "No other sizes; all shoes are displayed on the shelves." When I asked if she could find the corresponding shoebox for my shoes, her reluctance was evident. In the end, she gave me a severely damaged box of the same brand that can barely fit the shoes in. My friend asked this same lady for help in finding the matching shoes she wants, but there was no response even she waited for a long time.As I finished paying everything I wanted and walked towards the exit with many pairs of shoes while holding my child's hand, suddenly an alarm went off. I was stopped by one staff, and all my purchases were opened and inspected. Eventually, they discovered that the staff forgot to undo the safety latch on the shoes. I felt very embarrassed, as it wasted my precious time, especially since my friends and child were waiting for me.If you want your customers to have a good experience. Strengthening employee training is really important!”
“Love this place! Happened upon it while checking out Grapevine now I want to go out there just to shop. We purchased several items on the clearance rack and other items off of that rack because we saved so much. I've received so many compliments on the dresses, blouses and jewelry from all ages of women. Totally my style of hippie chic and sexy bohemian. The cashier Sara was a sweetheart too, kind and helpful.”
“This mall was pretty good and has a Meow Wolf inside. The mall is basically set up as a loop and we did not find any areas to cut through from one end to the other. There are a lot of interesting stores like a few Asian and anime ones, a Texas store, and an FYE (I don't think I've seen one for twenty years). I did not care for the food court options, but there are tons of places to eat on the perimeter of the parking lot.”
“They had a sale on boots, we took our daughter and found her a pair she liked. The service was good. The floor in the boot area was dirty, that would be my only complaint”
“Gap Factory is one of my go-to stores for chinos and hoodies. The variety of chinos they offer is impressive, with different fits and colors to choose from, making it easy to find the perfect pair. The quality of their chinos is excellent, as they are durable and comfortable to wear.As for their hoodies, Gap Factory delivers on style and coziness with their hoodies. The materials used are soft and warm, making them perfect for casual outings or lounging at home.Furthermore, the prices at Gap Factory are reasonable, especially considering the quality of their clothing. You can often find great deals and discounts, which is always a plus.The store's overall atmosphere is inviting, and the staff is usually helpful and friendly, creating a pleasant shopping experience.In conclusion, Gap Factory is a fantastic store to buy chinos and hoodies. With their wide selection, excellent quality, and reasonable prices, it's one of my favorite stores!”
“I love going window shopping because I always find what I need, the service is very good and they have a wide range of clothing, footwear and household products that are very accessible.”
“I have purchased cute fashionable clothing here & just noticed a sign Saturday night that they are now selling ammo. Great to hear. Always have been nice & friendly. Cute doggy also. I got my license to carry down the street.”
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“Every time I walk in Inspired Wings, I am welcomed with a smile. I love this boutique! The owner and team are all amazing and helpful. My girls always find something they love. Inspired Wings has the best jeans and I love their unique tops and sweaters. Thank you for being my special place to shop for friends and family (well, and I always find something for myself too!).♥️”