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October 2024 by Cilla Parkison
I called for service while in town, and chose based on not only reviews but the response to reviews. Also, a local, independent, veteran-owned business gets extra attention from me. I was so pleasantly surprised that diagnostics were completed within a few hours, with a phone call to me to discuss and approve repairs right away. I gave the ok, picked up my car a few hours later, and was on my way. I had the pleasure of chatting with Moe while I was picking up, and he immediately helped me feel like a welcome part of his community and shop. I also overheard him give sound advice to someone who called for advice—which in return did not bring that person to him for business—and the customer was very happy to have a fast answer because he was stranded on the highway. Anyway, just great, knowledgeable people all-around. Highly recommend!
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October 2024 by Saul Gonzalez Cano
10/10 experience for auto repair in DFW. Not your typical shop. Mo and Ashley are professional and run an awesome facility - the waiting area is very clean and full of 6 different free snacks and coffee and donuts while you wait. Had my alignment done for good price and they rotated my tires as well - free of charge. They also test drove it to make sure it was 100%. Will definitely come back.
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October 2024 by M. Chavez
Amazing, I will not go anywhere else but this mechanic from here on out and veteran owened
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October 2024 by David Otero
First one I went to Walmart I’m on 61 in Grand Prairie. They refused my service so I went to Carfax and found them on here and decided to give them a try the lady at the front desk found out she was the owner was very nice and kind and polite And the service was great and very clean shop even off of me a drink of water or coffee, which is nice and the service is fast. I would recommend people to go here and give them a chance.
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September 2024 by Whitney Compton
Quick and great service!
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September 2024 by Km Jade
Tony is absolutely amazing. He went above board to help me out. The prices are extremely affordable. They have a new customer for life.
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September 2024 by Ally Vallo
Excellent customer service. Clean shop, and significantly lower prices for oil changes than what I've been paying. Highly recommended.
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September 2024 by David Stevenson
They got me in... on my home...blew a spark plug, and did a good job...5 stars no doubt!!!
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September 2024 by Nick C
These guys are great!! Been coming here for years and they always do a great job with my vehicles. Tony is your guy , very experienced and explains everything top notch. Shift Forward Auto , u got a customer for life! Customer service is on point!
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September 2024 by Fabian Rogers
I've been going to Shift Forward for the past two years! They never let me down! My brother Maurice, my sis-n-law Ashley, and Tony always make sure I have all the information I need before coming in to make things easy for me. I'm always informed during the process of what is going on with my vehicle. Ever since requiring from the military, Maurice has been looking out for me since day one!!! I'll never take my vehicle to anyone else!!!!!!! If you want the most professional work and people who pay close attention to detail and immaculate customer service...... GO TO SHIFT FORWARD AUTO!!!!!!!!!!
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September 2024 by V R
Very transparent with everything needed for my vehicle. The staff let me move up in the line to get my vehicle seen so I can return to work.
I highly recommend them for anyone looking to get their vehicles looked at
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August 2024 by Cj Washington
If you’re looking for a shop that does great work and has great prices look no more. Shift Forward Auto Repair is the best in the business!!!!!!
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August 2024 by Yas
Having car issues is so stressful but from the moment I called this place and spoke with Ashley, I knew my car would be in good hands. Tony, who worked on my car, was so knowledgeable and had so much integrity. I really really truly appreciate the service I received here and I’ll recommend this place to anyone that needs car help.
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August 2024 by MR Wun
I got there to get my car diagnostic at the time it say But they got there 30 minutes after so make sure you call before you go. they gave me a quote for a used transmission $3600. The car is a 2004 I just called someone else they gave me a quote for $1600 so make sure y’all check around because they is over price.Go to High Tech on 111 N Collins St, Arlington, TX 76011 GREAT PPL Free Diagnostic TOO.. Shift they do have good customer service just not friendly prices
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August 2024 by Sophia
I called Shift Forward after having a radiator fan issue and was able to take my car in within 24 hours. Everyone I talked to on the phone was super nice and upfront about the pricing of diagnostic testing. Once I brought my car in, they were able to find the faulty part and install a replacement within a few hours. I was walked through exactly what part was broken, and the pricing was super affordable. I will definitely come back to this place with any future car issues. I highly recommend!
