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June 2024 by Jennifer Frazier, LPC
Shout out for Jenny and Stef. They made my day! Thank you so much!
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May 2024 by Ariell Odhams
I went into Sephora for the first time in a long time and the employee Sam was extremely helpful and went the extra mile and thorough detail with products that were right for my shade and skin type/tone. Thanks to her I will be going back for more items. Thanks again SamArie
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May 2024 by Sherrie D.
This Sephora is my favorite to visit. The employees are so nice and helpful and overall they keep the store very tidy. Going into Sephora in the malls, it’s overrun with young kids who mess things up. The samples, etc are all in good shape in this location. When I haven’t been able to find items, I’ve had staff really dig to find what I was wanting/needing.
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May 2024 by Anwaar Abbas
I love sophora. The workers are very nice and honest. I paid extra, and the cashier mentioned that to me and gave me the rest.
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April 2024 by Mandy Fine
Loved the staff
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February 2024 by Diana Ross
Everything I needed was in stock. Even the line was long they were checking us out fast and polite
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February 2024 by jessica combest
I stop by for the first time since it open. I brought my sister that was looking for makeup from out of town. We were not greeted by anyone. One worker passed by me several times helping others and still nothing. As we was getting ready to check out the associate asked if we was help by someone and we said no. And she didn’t apologize for that or anything she just rung us up and that was it. I won’t be returning or bringing business there way.
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January 2024 by Erika Johnson-Kelly
I ordered online and picked up my order within 3 minutes of arriving
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January 2024 by Brianna G.
As a teenager I love to go to sephora often. I’ve been to a couple different locations, and this has been the best location by far. I used to live in the area, so when I saw a Sephora being set up on 360, I was ecstatic. The customer service is the best there, everyone is kind and friendly and definitely helpful. The atmosphere is nice and they are usually stocked up on everything. When I couldn’t find a product the website said they had in stock, an employee made sure to help me find and soon we found it. I have come to this location many times and this is definitely the best location in the Dallas area!
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January 2024 by Siomara Gonzalez
Worse customer service With exception of Mitza shes the only one asking if you need helpBut the rest ?no more visits for me to this place.
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January 2024 by J'Necia Jackson
I really appreciate the help here at such a busy time. The customer service was superb. They were kind, professional, and patient while it was super busy. I’m going to come to this location more.
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December 2023 by ava whitely
this location is beautiful and well stocked but they really lack customer service. I don’t mind being left alone to shop but I was there for a pick up order and waited to be addressed and to finally get my items. for a near empty store I have no idea why it took 20 mins to get my pick up order. I even stayed to test some more stuff I had been hoping to buy but was watched the entire time by a blonde middle aged woman. they don’t have time to help but they do have time to watch u like ur ready to snatch something lol
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December 2023 by MaKenzee
Awful customer service! My first and last time going to this location. Employees pick and choose who they want to talk to. Not one employee greeted me in the entire store, but continued to check on my friend asking if she needed help. I will not be back.
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December 2023 by Nikki Alderman
Amanda assisted me with finding the products I needed and she was so helpful and personable. She took the time to show me multiple brands and multiple possible solutions for my problematic skin. They have a scanning technology for matching foundation to your skin tone now which is awesome because I went in there following a return of Il Makiage which boasts about having that technology but it doesn't. She matched me with perfect shades with ease, flawlessly and seamlessly! And she showed me a moisturizer that seemed to help my skin be less flaky or completely flake free before applying foundation which I haven't been able to solve til now. I'm excited to put on my makeup tomorrow! Thanks, Amanda! I'm so glad there's a stand alone Sephora nearby. The ones in Kohl's aren't the same.
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December 2023 by Ricky Andrew
Was really looking forward to this location but employees suck, the African American Male manger was very disrespectful and didn’t speak to me the customer as I wanted, instead had this big African American Women inform me information that was very unhelpful and she has a bad attitude. Wish I could give 0 stars.
