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August 2021 by Carib P.
I did not see that "energy" that other reviews have mentioned. I asked about getting a new phone and was told that, "all phones are good", nothing else. Then the guy went back to being on his phone.
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July 2021 by James Waddell
Employee was friendly and knowledgeable
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May 2021 by JayD0214
Very rude customer service.
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March 2021 by C Day
Gr8 service
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March 2021 by Chris Denay
Jazmin was awesome! She took really good care of us when we came in to switch from Sprint. Answered all of my questions, very helpful and went above and beyond to make sure everything was in order.
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January 2021 by Theran Oneil
Jazz located at Metro PCS , West 1-20, Grand Prairie, TX is the BEST in customer service. She is always helpful, knowledgeable and customer oriented! Always welcoming with a smile...thank you Jazz for your assistance!
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November 2020 by Paige J.
Great customer service! Jimmy was very helpful in showing me all my options passionately and effectively. I didn't feel rushed like I usually do in phone stores.
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November 2020 by Sandra Kaye
Jazz was very knowledgeable and helpful. This was the best customer service we have received in a while.
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October 2020 by Eryn T.
Safe is awesome love the outgoing energy here. If you are in the energy come by and see them I promise you won't regret it.
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September 2020 by Briana Torres
Great customer service from Gustavo. Knows what he is doing and is nice !
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September 2020 by Joshua Robles
Great costumer service from Gustavo, is very knowledgeable on all the plans and was able to help me with all my needs.
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July 2020 by Lynne W.
Went into this store and got excellent customer service from Kenneth. We are older and not "tech-savy" at all. He took his time with us and made us feel comfortable with the phones. He helped us for over an hour to set things up for us on our new phones and to make sure we were comfortable. We even went back into the store, after having the phones for a few days, to ask more questions and seek more advice for simple things that we did not understand. He took his time again answering all of our questions and helping us. The features on the new phones can be intimidating to elderly people, and we sometimes need more guidance and one-on-one assistance, and Kenneth provided this to us without making us feel like we were a burden. I want to acknowledge his excellent customer service skills.
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February 2020 by Angelique Mason
Came here to get a phone and apparently they just leave the store closed for a LONG 20 minutesLeaving and will never be back here!If I could give a 0 stars ai would!
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April 2019 by jason oakley
awesome management, great deals and great customer service. Wont go to any other metro again.
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April 2019 by destiny bellande
Great customer service
