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September 2024 by Mrs Fefe's Country Kitchen Firefox
Mail delivery was thrown out the window of the van. This is unacceptable!!! This driver got the wrong one to do this too and I have it on the camera
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May 2024 by Brandi Stakes
Horrible customer service. I do not think I've interacted with anyone at the facility that has been kind and helpful. I went to ship a package and did not know they could mail UPS. She made me feel stupid and like an idiot. She wouldn't tape my package to send or provide help taping the label either.
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February 2024 by Alt Xbox
One lady here classic government employee. Lazy and rude. At the end of the day I know I’m winning because you’re unhappy with ur job. If u wanna be angry at work go apply at Popeyes or something. Rest of u guys are cool tho. Respect.
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September 2023 by Marcos P.
8-9 is walk-ins but employees get to decide how much they want to actually work, nice lazy mfs
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September 2023 by Brittany Deluna
Packages are being left on top of my mailbox, instead of them bringing it down the road to my porch/door. And the few times that they do bring it down, they're left in the driveway where we park. Which is uncovered in the grass/dirt.
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September 2023 by Rebecca C.
This is my go to UPS! Parking can be little crazy because it's right off Broadway, but I've always had luck with snagging a spot. Employees are very kind and helpful! I've been a number of times and have had consistent good service.
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August 2023 by Lisa C.
I don't understand why the workers here have to be so rude and races. I live in America 23 years not 3 days. I know what a birth certificates are for my children. As I came in he started yelling where the dad? The dad has to be here. I told him they have no dad. Do you think a child 10 and 7 years old want to hear that when they already live 7 years calling someone a dad. He was so rude. Then later the Supervisor and the passport guy. They all just made my day feel terrible.
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March 2023 by Nilse C.
today at perrin beitel usps office was the worse experience ever. The disrespectful guy who served us was out of line, and very unprofessional.My 20 year old son has to renew his passport in order to get his ID renew and get his learning permit. This is one of learning experienced that I enjoy when teaching my son to be independent and responsible. No need to explain situations or why he is just learning to do stuff. NO ONE BUSINESS. so , gut in post office ask him to be explicit as what he do, and give a pen to my son to write ( we filled up the form on line) my son start writing cursive and this worker get upset, take away the form and told him to do it again in script, in a bad way. so he go and carefully start over again, and we went back. Now guy is asking about his id and old passport and I start giving documents to him and he ask him, for whom is the passport and I say for my son, and hell become real.....He say "Im not talking to you, he is old enought to answer and do things his own" WTF ...my son try to man up, dont know what to say, only, "is my first time doing this" and guy make a comment about his picture id as a kid is ilegal and my son try to explain that cause of covid they renew his id with an old picture, That man dont give a damn and I say that why we need his passport, again, not talking to you. by now Im fumming. try to be respectful... then he ask him has soon he need it and my son look at me, and I say as fast as possible, man again, "he can answer, not you" he sart giving prices and I say the faster, and give us a money order, again "he can decide himself" (DUDE IM THE MOTHER IM PAYING THE F BILL AND I KNOW HOW SOON WE NEED IT) tought to my self.....he give us a money order and say write your name and left to made copies, so I told my son write your full name carefully where it say name and your address where is say address....Guy come back and first thing he does is raise voice and in bad mood say, he say "I diidnt tell you to write adress, you didnt hear me, why you did it" my son "my mom told me" and he lost it and say "You listen to me, you dont listen to your mom, she is wrong and Im right" REALLY? he was very direct saying that He shouldnt listen to me cause I was wrong and he was old enought to be a man.....Excuse me, I was nice enought to not start a fight and give a bad example to my son. but who in the hell this man think he is to tell anyone to be disrespectfull to his mom.? the rest is history, I PAY and we live before I say something I regret. So I want to say THANKS to the MF employee that made the trip back home to our town a nightmare caus my son coudnt stop saying , I was wrong, guy was right and He dont have to listen to me any more cause I dont know nothing. since when an employee from the post office have the right to say anyome what to do or say against an older? does he pay my son food, school, special needs, clothes, and does he have to deal with the issues that he dont know nothing about it ? how someone have to be disrespectful to someone else mom just to feel manly and right? Now I understand , he could say, somethinng more like, " hey, first time, great, I can help you too, let me explain how things are" something like that. But raising your voice and saying , you dont listen to your mom, she is wrong and making bad comments is unaceptable. SHAME ON HIM, WHAT A DISGRACE OF A MAN AND A PUBLIC SERVER.
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October 2022 by DeeDee Thornton
Always friendly service and very fast!!
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September 2022 by S P
This is very bad (UPS in González, Tx) and any other UPS office does not have bilingual staff to serve those people who do not speak English, I only speak Spanish and other people other languages, I went to process my nephew's passport and from what I could understand very little or almost nothing that I should take to a translator (a person), she did not try anything to help me, now I will have to look for a different office where they have trained, kind and willing to help people.
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April 2022 by Jacob E.
Rude associate. Chunky man with Grey hair think his name is Felix by looking at the other comments on here. My man u work at ups. Ship my package without the attitude or get another job. will find out his name when I go back
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December 2021 by Bruce Maulding
I have always had a great experience at this location. Always helpful when needed for any issues.
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October 2021 by Azeneth Hernandez
If I can rate 0 start I would do it.Rude attitute and worst service I have experienced today. Don't go here if you need assistance with the application of your passport.They need to improve their customer service urgently!!!
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July 2021 by Bernadette D.
I had a very normal post office experience. They have full services here and adequate parking.
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June 2021 by Shelia DeRossett
The staff at this office are wonderful. All but the boss. She’s very rude and hateful with customers as well as the staff. I’ve personally been standing in line and could hear her yelling and belittling a worker in her office. That is completely in called for. I have also had the unfortunate experience of her waiting on me herself. She makes it quite clear to customers that she has “ more important things to do” than deal with us. Like it’s beneath her. People like her may be a reason the post office is in the red as a business. I mean come on, we have other delivery options. I feel bad for every person who has to deal with her daily. My hat goes off to you ladies.
