-
September 2024 by Zackary “Zack” Hernandez
Amazing craftsmanship in bodywork and paint. I have always been skeptical with many shops in terms of work and quality and it only took 1 tree branch to force me to face the fears of shoddy work, unmatched paint, and terrible orange peel.
Needless to say my fears are put aside and I HIGHLY recommend this shop. I will be coming here for any future needed body repairs and will highly recommend TBS to anyone :)
-
March 2024 by Debby Stick
They were extremely helpful, informative and nice to work with. The work they did on my car was outstanding, I couldn't be happier with them and will recommend (and use) this Body Shop in the future
-
March 2024 by Annie Ngo
The body repair technician did an excellent job overall.the price is great. I highly recommend this shop to anyone who needs body repairs
-
February 2024 by Rolando Casares
If I need to put a Star , so may it but would down grade a full star to half !!!Left off truck late December and got back mid to late January..When they first told.me they would stay in touch, never heard from them til I persisted on calling myself and checking on my truck.. After I believe they had all the parts to my truck, after me calling and being told all parts were available, it was just 1 thing to the next on my truck being ready ??? I don't understand why?? I work heavy duty truck's and we get out truck's after being sent out for body repair or in house faster than my truck was at the shop.. After finally being told my truck was ready, went and picked up my truck and following day with light to be able to see, checked over my own truck and underneath bed of truck , bumper sensors where left loose and not secured by any zip ties back to frame and taillight missing a screw to secure to bed frame and engine light coming on , while driving in to my regular job..Wish I would have been smarter and read the reviews prior to leavingLesson learned the hard way..As long as they're getting paid by the insurance companies, guess they keep doing what they're doing..If you read this, Please be assured that this Isn't the best place to do your Insurance repairs, find another !!!
-
November 2023 by Paul Shamel
Great service, nice people to deal with, even cleaned my truck.
-
November 2023 by Gregg McBride
Stopped to get estimate. They want to schedule an estimate 2 weeks out. Wth!!!
Nope, sorry. I'll go elsewhere
-
November 2023 by Leticia Hoffman
This place is not recommended, they do the job they want, not the crash and they say this is not the crash as if they were the ones who crashed. Never go there, it is not recommended. Nothing. Nothing
-
November 2023 by Mike (L.A. Tron)
Nice people.
-
November 2023 by Joseph Russell, Jr.
They only take cars by appointment
-
November 2023 by Conner Teaff
Super shady repair shop, zero transparency. Would not recommend to anyone at all.
-
November 2023 by Ismael Cruz
Friendly staff! Work looks great!
-
October 2023 by Caleb Raney
If you are dealing with insurance DO NOT TAKE YOUR CAR HERE. They will 100% lie to try to squeeze the most out of you and insurance. Take it elsewhere. My brother got a quote from them for repairs. They said it would be $4,600. And that it would take 3 WEEKS for the repairs. He decided he wanted to take the car elsewhere or wait for repairs because 3 weeks in a rental wouldn't work for his job. He simply tried to get the car back and even offered to pay the shop for their time and "work done" (aka look at the car and diagnose repairs. I'm sure it was exhausting for them). They wouldn't let him have his car back unless he paid $2,200. Seriously?! Made up some story about "special order" parts. It's easy to do the right thing. They wanted to dig their heels in because insurance was involved, even though the insurance company authorized the release. Greedy and bad business. I understand your workers deserve to be compensated for the couple hours they worked, but my goodness. This is a BAD BUSINESS.
-
October 2023 by Garrett Messer
If you look at all my reviews I am a very fair and honest young man. 5 star reviews are my favorite. I love building up businesses! But today…. I sadly can’t I wish could give 0 stars to this body shop, because 1 seems too high. Let me start by saying the customer service is unacceptable. They left me and my friend waiting around for hours after telling us our rental car would be there at 10am. That wasn’t true. The guy who checked out the damage on our car did not care and mocked us for having a dent on our car. Fast forward and they ordered parts without our permission then we found out the quote. A staggering amount that was way higher than any shop around Dallas. We decided not to use them and they are refusing to give us our car back unless we pay $2200 to them for parts they ordered without our approval. This shop is a scam. They are liars, crooks, rude and inconsiderate. If you need body work in Dallas DO NOT GO HERE!!!
-
October 2023 by Tyler Raney
I cannot urge anyone to avoid this place enough. Nothing about this business is reputable. Even if your insurance provider offers this location to repair your vehicle, request a new body shop.Progressive was going to have this location fix my car. Once I was told the cost of the repair, I called Progressive and asked for the check instead. After approval from Progressive, I called TBS. They lied to me and said I was unable to pick up the car before repairs were finished. Kay, the front desk employee, then lied to me again and said that the car was “in pieces” and could not be picked up. I offered to pay labor and was more than happy to pay that, I just didn’t want to pay for parts when my car wasn’t being repaired. I went into the shop in person and Kay offered to let me speak to the manager, Ron. When he came in, he was immediately rude with me. I told him I wasn’t angry and wanted to pay them for their work. He refused to listen to me and said that I “wanted to take my car without paying anything.” I have made every attempt to pay TBS for their work and very much want to do so. While trying to sort this out, Ron told me that he is going to start charging me a “Storage fee” of $45 per day until I pay the $2200. The storage in question? My car is parked in front of the shop. Bottom line: this shop does not care about their customers. They know what the right thing is and refuse to do it. Avoid this shop like the plague.
-
October 2023 by Kat Chase
Progressive set me up with this company and they were great. Open communication, let me ask questions, and had great work done. No problems and everyone kept me in the loop. Thank you!Services: Painting
