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August 2024 by Richard Calhoun
They are honest and affordable. Great customer service!!
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July 2024 by Evan Hackett
Terrible experience at the shop, improper insulation on my vehicle, brakes are rough and grind at every stop.
I have a 2008 Ford F150. I took it in for a basic service to get my ABS light removed. They replaced the air brake system sensors, wheel bearings, wheel hubs, and my front sway bar Endlings. I had A terrible experience at the shop. My sway bar and links were installed properly, which led to premature failure. My brakes are grinding at every stop. My vehicle is nearly unsafe to be on the road. And I’m having to go to another shop to have these problems remedied. 0 out of 10 would not recommend the shop at all.
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June 2024 by Harry Whitsell, Jr
Straight shooters. Professional. Quality work. Highly recommended to us and they absolutely delivered.
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June 2024 by C.D. Eads
Called and made an appointment got there and the owner turned us away saying they didn't do tire repair... just very unprofessional and the way they handled it when we were there and poor communication through the online and on phone appointments thanks for nothing you will get no more recommendations for me or services.
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January 2024 by David Duston
These guys are amazing for your modern or classic car. Whatever puzzle you have, they will solve it. Thank you for making our classic car ready for a dependable daily drive if needed.
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January 2024 by Sarah Cole
Fantastic customer service and affordable prices! Very glad I found a place I can trust with my car.
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January 2024 by martin Clift
Great team, give very good advice on purchase of a new, used car. Very professional, good strait talk.
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December 2023 by Corey Miller
Unfortunately I have to recommend others to stay away. Took vehicle in for a brake squeal that I was pretty confident was coming from the rear. They reported that both front and rear needed replaced, as well as many thousands of dollars of additional parts replacements that I was skeptical of.Paid them their diagnostic fee, picked up the vehicle and took to Christian Brothers in Frisco without telling them I'd already had someone else look at it. They reported squeak was coming from rear brakes and they just needed to be cleaned and regreased. Because this contradicted Auto ER's claims, I then asked them about what Auto ER was recommending.Auto ER reported front brakes were at 7mm and rear were at 5mm. Christian brothers reported front brakes were practically NEW and rear brakes were at 7mm. How can 2 shops measure something differently 1 day apart?Christian brothers also said the additional suspension parts replacements recommended by Auto ER were not needed.Christian brothers cleaned and regreased rear brakes (did not touch front brakes) and the issue was corrected. Called Auto ER to request a refund of the diagnostic fee they charged. I understand they're claiming they completed a service, but the outcome of this service seemed to contradict what Christian Brothers reported. I'm inclined to believe Christian Brothers, as they corrected the issue without touching the front brakes or requiring a replacement of the rears.I spoke to Kelly at Auto ER on the phone who was fairly argumentative and unprofessional. She denied my request for refund so I told her I would be moving forward with a BBB complaint. I can provide texts and screenshots of the recommendations from both places to validate if needed.Update based on auto ER response: I don’t know why they keep trying to blame this on a poor job by Christian bros. I have told them repeatedly that the squeak was coming from the rear brakes, and Christian bros had done no work on the rear brakes. The first thing I told them was that the fronts were done by Christian bros 1 year ago, and at the time they checked the rear pads the thickness levels were fine.
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November 2023 by Empowerment Productions 33, LLC
Seriously the BEST garage experience ever!!! I will drive 35 minutes any time just for their impeccable customer service and quality + supporting local family owned (not corporate or a chain that have always proven a nightmare)! I have found my new home for all things car related. New brakes front and back, new rotors front and back, new windshield wipers (items previously inspected by friend recommending the replacements) and the car was done in a few hours. Thank y’all for the peace of mind that my Momma is safer on the road due to your excellent care! Love the old ways of how they do business and utmost integrity. I can’t say enough great things about their garage and this experience except my family will be lifelong customers!
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November 2023 by Tamara Harp
Updated - they were able to fix the vehicle under warranty and it’s running well now.Ripped off my son charged $5k in repair for a rebuilt transmission and other things and now the car won’t switch gears.
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October 2023 by Dallas H.
Great business and very honest. Family ran, and the type of people you always want to do business with.
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October 2023 by Will Wiggins
This is where you should go for honesty and expertise. They were fair and timely.
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September 2023 by Living Life
Best mechanics around.
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September 2023 by Alex P
Fair job for a reasonable money.
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September 2023 by Cindy M
Took my daughters car in for a $95 “general inspection “. When it was time to pick up the car my bill was $477. Extremely unprofessional and dishonest business. Owner cussed me out and told me I shouldn’t have wasted their time if I didn’t have the money to fix the car. Should have known better when they said they only communicate via text.
