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May 2024 by Jordyn Brown
Medusa Burkina the 8th started griddying and slapboxxing a turkey jk good place
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April 2024 by Leann L.
The roof is leaking for two months now. Multiple spots in the store. Causes them to close off half the store. They rotate one row of bins at a time but they have re sellers that line up shoulder to shoulder and surround any new row that gets brought out- meaning unless you show up & play the game with these people the entire day you have 0 chance of grabbing good clothes- im not lying it feels like your fighting for clothes. Goodwill needs to look into hiring more people , fixing a leaking roof & close off half the store while all bins are being rotated to make it more reasonable.
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April 2024 by Ashley M.
This place has really cleaned up! I have not been there in over a year. I came back and it had been completely redone. It was clean, organized, baskets, no chaos, and everyone was acting right. The two ladies working were fair and kind, and fun to talk to!
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November 2023 by Jay A.
Pretty cool place to find neat stuff, and at ones one of a kind deals. I like getting jeans for the grandkids that they can booger up when they come out to the house
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August 2023 by Molly R.
Outright dangerous at times. They post everywhere that running is not allowed yet they do anyway and nothing is done. People push and shove. They stockpile in numerous carts. Use carts to bump people. Steal from other carts. Tear things up to see if they are any good. Just terrible. No wonder this one doesn't allow anyone under a certain age. Nothing there I wanna die for.
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July 2023 by Tanya M.
Rude and disrespectful employees, unsafe work practice!!! My husband and I are recently retired, and we like to do thrift shopping every once in a while. So, we were happy when we found Goodwill Outlet Dallas 3020 N Westmoreland Rd b, Dallas, TX 75212. The store itself is not too bad, a little dirty and messy, but in general it's ok for a thrift store. The biggest store problem is some extremely rude and disrespectful people who work there. This man, Terry, is this store's biggest problem, he should not be working around people. He yelled at me and two other women for absolutely no reason: "You see I am working here, move to the next aisle" ...and he pointed to the next aisle. So, we moved exactly where he pointed and continued shopping. Couple of minutes later I hear his loud angry scream again: "I am working here, don't stay in my way! Move!" I was quite surprised at this point because so far, I was doing everything exactly he told me. So, I am trying to stay as far as possible from this aggressive and rude person. And when I thought I am safe, he was passing by and unleashed his loud anger at couple more women right next to me... and it was not pretty. At this point, trying to be really polite, I said: "Excuse me, sir (yes, I called this loud mouth sir) you cannot talk to people in this manner". And this was the first time I ever said anything to him. He started yelling that this is his store, he can do whatever he wants... Two more people told him he is too rude, and he totally lost it, he told them to go shop somewhere else, promised to kick everybody out who disagrees, even threatened to call the police. Call the police for what? For him himself being rude? One more unsafe practice, I believe should be mentioned. On the day in question, there was heavy machinery working right in the shopping area for some time- a Boom Lift. Instead of having a person underneath yelling at everybody not to get close, there was supposed to be a caution tape or a barricade around the area. Neither the Boom Lift Operator nor his helper were wearing any of the required Safety gear. Neither had on Hard Hats, Safety Glasses, or Steel Toed Boots. The technician on the lift was also not wearing a Safety Harness. All of that put life of customers and workers in danger. Goodwill had one of their employees attempting to keep the area clear. That employee was also in the Danger Zone and again with absolutely no Safety Gear on.
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January 2023 by Nataly F.
1 star is pushing it. It is very dirty and there isn't ever anything besides trash. People get there so early and have carts full of things but they don't even look worth fighting for
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December 2022 by Emily D.
For less than $10 i got: 4 shirts, 2 new (in package) cardboard magazine holders, some wrapping ribbon, a bamboo cutting board in the shape of California with engraved city names and pictures, a set of envelopes, stationary, and stickers, letter stamps, a small unused journal with textured paper, and some more little bits and things i dont remember. They had LOTS of cool stuff and this location is one of the biggest ive been to (ive also been to the bins in seattle and saint louis) they were cycling stuff throughout the hour or so my friend and i were there and my friend had an even bigger haul (a whole cart full of clothes/bags/art supplies/shoes/etc..) all for around $40.You can find some awesome stuff if you're willing to dig a bit and put in the time. I recommend coming early and definitely bring gloves!
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August 2022 by Deontay H.
Management is the worst part about this store. They tend to become power hungry and egotistical. I've been coming to this store everyday for one year. You'll think they'll treat you with more respect. It takes them 1 hour to pull each bin. But when you ask management their told to pull a new rotation every 30 minutes. I have seen multiple people kicked out for no reason by a manager named (Ray) who I blatantly seen him disrespect multiple well paying customers. This will be my second review i plan to make a review every other day until this problem is resolved.
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May 2022 by Katlyn D.
This is the only goodwill bins In Fort Worth. I'm not sure why it's so dirty I can't really explain it. Maybe the floors or the smell of the room. I can't figure it out I keep trying this place and every time I go I have to leave. Also groups of re sellers sit in the back corner of the store with baskets full of any brand shoes regardless of size. They sit there most of the day and everytime new items are taken out they scramble like crack heads fighting over drugs to grab any item that might be of value. It's a rough store that I think could use some changes. I would skip this place if you are driving from far. 2/10
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February 2022 by Dan K.
Dont waste your time at this outlet! I've been to many outlets across the country, east to west coast. This outlet is garbage! No media, books or electronics. After speaking to the staff member asking if they had media or electronic bins? They indicated they don't have those because they auction them off & it could cause harm. I was left speechless & that will be the first & last time in there. Rip-off centra! The bins that they did have were full of broken junk. Also, can't believe Dallas as big of a city & only having one outlet is stupid. You need multiple to survive, or shut down.
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January 2022 by Pam E.
You have to dig through bins and then it is priced per item at exorbitant prices...crazy! Don't waste your time just go to one of the retail stores so items are priced.
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December 2021 by Tessia Lunceford
Always kind and courteous staff
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October 2021 by Rhea H.
I was a little skeptical at first, but was able to find some REALLY good items! I scored a buggy full of stuff and a couple big named brand items and paid penny on the dollar for them. It goes by weight, so have to be aware because can end up spending a fortune if you're not careful. Well worth the hunt! Digging though the bins and hunting for treasure is a thrill! Be looking forward to spending some time in this store, because if you are willing to hunt then you are bound to find something good!
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August 2021 by Angela V.
This place is so disgusting. Filthy in one word. It's amazing that goodwill CEO is a billionaire, they get free inventory, and yet have the most dirtiest stores I have ever seen with never impressive customer service representatives.
