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April 2024 by Kyle Post
I like Costco, I’ve been getting tires from them for a long time, and I’ve always been pleased. That being said, their communication is not the best.
They had to order tires for me, they said it would be in the next day and they would call me when they came in. The next day I never received a call from them, so I finally went into the store in the afternoon and the lady said “oh yeah, they came in this morning”. She takes my car back and said it’ll take an hour to an hour and a half. 3 hours later and still nothing. So I call them, and the man on the phone said “oh yes, it’s been done”. When I mentioned that I never received a call, he just brushed it off as “one of those things that happens.” But based on other reviews, it happens quite a lot.
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February 2024 by Ann Fittz
I just did; gave it five stars. We have and will continue to purchase tires from Costco. Great service!
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February 2024 by Randall Kennedy
Their service is OK but they have really poor communication. I definitely need to work on communication skills as well as answering the phone, emails and returning calls.
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October 2023 by Amit H Masher
Superb products, excellent Customer Service
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October 2023 by Robert Booth
The folks who are charged with telling you your camber, caster, toe, shocks or other suspension components are the problem to avoid having to back a warranty claim were likely dealing churros and pizza last week at the snack bar. Discount Tire will get my business from now on.
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September 2023 by Corey Hansen
Very easy to get my tire puncture repaired. Free nitrogen tire inflation too!
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August 2023 by George McMeen
Just a darn good place for tires and batteries. Just wish they installed batteries.
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August 2023 by Cade J. Campbell
Friendly service and great prices
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August 2023 by michael landowski
Always have something good.
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July 2023 by Pam Jackson
It always takes an hour to have your tires installed, rotated and/or balanced but the prices are great, the tire quality is good and they rotate/balance tires for free when you buy your tires there.
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July 2021 by Tim Y
They was very helpful and fix my issues even if I were a j****
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February 2021 by Shelleny Dennis
I have traded with the Costco tire center for many years and have bought several sets of tires but the slender extremely young person that waited on me this time stretched my patience to the max. If this experience is a post Covid new norm I will be shopping elsewhere. Chris is very knowledgeable and has helped me in the past however this person was forgetful, seemed to hurry from one person to the next but disappeared often. He paid the gentlemen more attention and offered little explanation and Customer Service to me or other females whether intentional or not. Speedy tire near me was able to fix the issue and help at a reasonable price.
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December 2020 by Kirk Bolton
Fast service
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November 2020 by Trey Carroll
Great products and great service.
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October 2020 by Amy Etheridge
They don't put tires on where you tell them to, and then want you to pay again to do it like you asked to begin with.. I returned my 2 tires and went down the road where they listen to the customers request... The other place gave me a discount and I ended up with 4 tires and a new tire company!!
