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October 2024 by Emily Clark
junior was so amazing and super friendly. they were very busy and still got my car done at a decent time. he even filled up my tires for me and switched my older tire to the back so i could have one of. my better tire in front. his customer service was amazing i definitely will be coming back
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October 2024 by ReallifeArya
Picked up my car to a dead battery. Never had battery issues before. Wouldn’t take the responsibility either
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October 2024 by Brandon
Quick and easy to get in for services. Ashley and her team are very helpful and explain everything thoroughly!
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October 2024 by MTproductions
I came in because I thought I just needed the brakes bled. They did an inspection and found that I was missing a washer on the bolt that holds on the hose. They could have told me that it was the entire caliper that was bad but they didn’t. They were very fair and fast. I appreciate what they did very much. I will be bringing all my vehicles here !! Thank you !!!
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October 2024 by Victoria Montes
Ashley was Awesome! Very understanding and willing to work with you!
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October 2024 by Justin Brown
Great experience, I came in last week to get my suspension checked out on my truck and the mechanic was very thorough. The manager showed me what was going on and we made a plan to get my vehicle back on the road safely without having to do everything at once. I appreciate the time they take to explain everything. Thanks!
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October 2024 by Higgz Bozon
I normally don’t leave these type of reviews but I really feel compelled to. I was visiting mom and I took her car in for an oil change and a tune up. I met the manager Ashley, and she was awesome! Was so cool to see a woman who knew about cars and the business. Really awesome experience. Wish I could give 10 stars!
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October 2024 by Michael Kubasta
Brought my car in to get service. They did an amazing job, very respectful and quick. Amazing service. Got me in and out in a very timely manner.
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October 2024 by Tyler Beckta
Working here is great! The team is amazing and the atmosphere is perfect. Would recommend working or servicing here!
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October 2024 by Anthony Cervantes
Love this place!
Ashley’s customer service is phenomenal and she is the reason I returned after getting my brakes done a month ago. Tyler did my oil change and did a terrific job!
100% recommend and I will be returning!
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September 2024 by Jessica Ingram
This was my first time having to manage the servicing of my breaks. Ana and Nate were awesome at educating and explaining what I needed and suggesting what was best for my vehicle. I am so glad my dad recommended this location for me. I am now a lifetime member and will return in the future! Thank you!
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September 2024 by Sunshine mercer
Great Place get you in and out quick. Ashley, the general manager was very helpful and explaining everything that needed to be done to my vehicle and the importance of it. Really nice folks there made my day.
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September 2024 by Duke Samples
Called to see if they could do a state inspection, was told to come in. Got there just for them to say they can't do it today.
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September 2024 by MICHAEL MILLER
Great service, they have free alignment. They also do free A/C check.
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September 2024 by F C
Be cautious if considering Brakes Plus. I was misled during my visit, and I fortunately left before any unnecessary work was performed on my vehicle.
I came to Brakes Plus for their Labor Day special, following a recent assessment from my dealership, which indicated that my front brakes were at 4mm and my rear brakes at 6mm. The dealership also noted that my front rotors were in good enough condition to be resurfaced.
However, Brakes Plus claimed that my rear brakes were down to 3mm and the front brakes remained at 4mm. I was surprised to hear that my rear brakes had deteriorated so quickly in just one month, especially since I have a front-wheel-drive vehicle, which typically wears the front brakes more. When I voiced my concerns, they agreed to recheck, only to admit, “You’re right, we were wrong.”
Additionally, upon re-inspection of the rear brakes, they suddenly declared my front rotors to be in poor condition and insisted that I needed to purchase new ones instead of resurfacing them. This was my cue to leave. I felt that, had I not been informed, I could have easily been convinced to authorize unnecessary repairs.
The entire inspection and discussions lasted over an hour and twenty minutes, despite having an appointment first thing in the morning. I was not respected, my time wasn't respected, and I left with a strong impression that Brakes Plus does not operate with integrity.
