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June 2023 by Charles Lang
Fabulous people and service who go the extra mile for their customers.
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February 2023 by Jennifer Osburn
We used DFW Office for a copier for our office! They were great at helping us find a copier to fit our needs and have been amazing to work with. Great customer service! Highly recommend!
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December 2022 by Doeothy Cowey
DFW Office Systems is an excellent company. The service and responsiveness is amazing. I would not use any other firm. ????
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December 2022 by Jane McCoy
We have been very thankful to have found DFW Office Systems. They always fix our problems and they go out of their way to make sure they get to us when we need them.
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December 2022 by Kavitha Mathew
The printer was delivered and installed the same day. Ryan was very open to all the questions and made the process go very smoothly
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December 2022 by JANELLE MOORE
Love DFW Office Systems! Best service around. Cindy is always so helpful and kind.
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December 2022 by Rachel Vocelka
Dak was extremely helpful getting us set up with our new printer. He took the time to connect ALL of our computers to the new printer and to show us how to use all the cool features!
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December 2022 by kelsy allen
Have a had a great experience so far!!! Ryan has been super quick to respond to any need (which have been few). The plan I got pretty much takes care of everything as far as we can tell!! DAX of Wichita Falls likes DFW Office Systems!!
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December 2022 by Smitha Makil
We use DFW Office Systems for our business and they are always so friendly, very responsive, and get matters taken away immediately! They are personable and we are very happy with their services!
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December 2022 by Jennifer Adams
DAK was efficient, timely, and knowledgeable about our printer. He provided great customer service! We highly recommend this company if leasing, renting or buying a printer.
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December 2022 by Ellen Robinson
Thank you DFW Office Systems for the seamlessly installation of our new printer. One phone call was all that it took for you guys to process the needs of our company. Knowing that you are just a phone call away diminishes the everyday business stressors.Thank youBig Hearts Day Habilitation Center
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December 2022 by Susan Wilson
Secured a service call very quickly, very prompt, thorough, conscientious and reasonably priced. They have helped us out in a pinch on more than one occasion. Highly recommend for copy machine repairs.
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April 2022 by Christina D.
Please be aware of what you are getting into before you sign. The contract for the printer was actually with DeLange Landen Financial services. However; DFW office systems sends us the bill and even put their logo on the printer, which after 4 years and getting a bill I thought it was them. Actually, they just do the maintance which is quite expensive. The DFW guy said that our printer was so old (yet I'm paying around 250.00 a month) they can't get parts for and and we will have to upgrade. When I took matters into my own hands and bought a brand new printer from another company, they became resistant, refusing to return emails or phone calls. They also will not pick up the printer for us and we have our new one coming in a few days. They said they would email us instructions soon, and we have to give a 60 day notice. I think they thought we'd just upgrade with them and when we didn't they have been very hard to deal with. Please I caution you to read the fine print, and make sure that the printer they rent you is not too old.
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December 2021 by Andi Boren
DFW Office Systems is the best! Great rates, prompt service, quality equipment, and they are VERY attentive to our needs. Can't ask for much more!
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December 2021 by Veronica Cortez
BUYER BEWARE! I was not made aware that there are 2 payments made - a local payment to DFW office systems and one to Delage Landen Financial Services.After sending a picture of our space where the printer will be located, we ended up going with the recommendation of Ryan Moore. This proved to be an epic disaster. We were installed in September 2020 and within 4 months we had problem after problem. Every time we would call for help they continued to give us the run around for 2 months. After much frustration of not being able to use their equipment we called every phone number available to buy out our contract. That proved to be an issue as we were told we needed to purchase the printer and pay the rest of the lease. After having Ryan Moore on site to inspect our situation, he stated the the initial set up (by his team) was done in a matter that was meant for a temporarily solution but no one ever mentioned it to us.So here we are 3 months after that visit and hiring an IT vendor to fix their issue when in the middle of a print job the printer shows an error and stops printing. I call DFW office systems for assistance and Ryan Moore calls me back and states he is unable to remote in and the issue is on our end. He stated he knows how we are set up and we need to call our IT person (who he knows since he has called Ryan 3-4 times). Ryan Moore was rude and offered absolutely no assistance to even troubleshoot. The office staff overheard the conversation, which was on speak phone, and was appalled by his lack of customer service and asked why he would call back when he did not offer any assistance.Since signing the contract all my interactions with this company and Ryan Moore have been absolutely subpar and do no recommend this company to anyone.
