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“I went in to have my garage door battery replaced. Within minutes the tech explained the battery was working. He tweaked the prong holding the battery and it was fixed! I have been into this location 3-4 times the past year and they are always fair and efficient. Highly recomended.”
“Came to this location to get a battery for my daughter and was helped by Eric. He was very professional, helpful and he was patient in getting the battery installed. She had a lot of corrosion on the old battery, but he took his time and worked at it. He was kind and very respectful. I give him five stars for his service and dedication to take care of the customer. Thank you Eric.”
“I have used this location for several years. The staff are always friendly and very knowledgeable. I sure appreciate the good service and good products. Thank you.”
“Courteous, knowledgeable, and efficient employees. Wide selection in their store. Convenient hours, answered all of my questions. Highly recommend. A+ plus plus service.”
“Always my go to auto parts store. Usually very friendly and helpful staff. Must have been a bad day. The clerk seemed annoyed when I asked him to take a look at a fuse in my car.”
“Great customer service tonight. I wish I had the employees name. He was super helpful. He helped replace my air filter and help figure out my service engine codes. Super nice and helpful man.”
“Excellent service experience. My car battery was tested and replaced in under 20 minutes. My technician was super friendly, knowledgeable and efficient. He made every effort to find the perfect battery match for my car. Faster than scheduling with a mechanic and higher quality service than at your standard auto parts store. With testing and installation included for free with purchase of a battery, this was a great deal.”
“Jose and Ricardo are such professional, and hard workers. During one of their busier times they still managed to answer every question I had about the different batteries and what fits my car type. It’s really nice having workers like them at my local auto parts shop, makes stopping in easy and efficient. Definitely our go to auto parts shop thanks to them.”
“The lead person there on Sundays is extremely knowledgeable and they go the extra mile. One time I brought in an analog watch for battery replacement and they set it to the correct time, day of month, day of week and month without me even asking. This time they changed out a car battery and I was given a small battery with wiring to plug into the lighter to keep all of the onboard items (clock, radio stations, etc.) powered up during the battery swap.”
“4/27 & 4/28: Customer Service 2nd to None! Friendly and professional. Jason (Store Mgr) is running a great crew of employees. Jeff, Jesus, Will to name a few. I had an issue with an alternator for my son's vehicle. There guys went above and beyond to assist and ensure Customer Satisfaction! Thank you to O'Reilly"s. I would highly recommend this store for your vehicle's repair needs for parts.”
“Went with my son to have work done on his freightliner alternator, the gentlemen not only explained everything to my son but also myself. They took the time to replace non working parts and explained each step. Great service and great people.”
“Had to leave a great review because of the outstanding customer, service, and assistance I received from Rudy and Rudolfo! These guys helped me out with reattaching my rearview mirror the night before I was supposed to start a new job that relies heavily on my car. They were super informative and especially helpful with loaning me the tools I needed to successfully remount the mirror. I hope O’Reilly knows how lucky they are to have guys like these on their team!”
“Jonny was amazing! My battery was bad and dead, and not only was he able to determine this issue very quickly, but he went above and beyond trying to replace my battery for me as well. My car is older and the battery was stuck, yet he tried his absolute best and I greatly appreciated that. He even recommended a place for me to take it to get it replaced, so I knew what to do and where to go after my visit. Going to start coming here for all of my car needs and I recommend this location to everyone! I was at an Autozone right before here, and they didn’t even want to perform any tests on my vehicle. The customer service at this O’Reilly was very refreshing and helpful, especially as a woman who doesn’t know much about cars. Thank you guys for all of your hard work! God bless.”
“Recently got my s23 ultra screen replaced here. 1st one I'm guessing was bad and had "ghost touching" took it back and they replaced it again no problem. So far so good with the replacement screen.”
“Órale Auto Parts is a very friendly place, its staff is very friendly, unlike the Aros airport, they are in Aurozone, the staff they have are very incapable of serving people, they do not have the capacity as in Oro at the airport, I recommend that you come to Aro Parts. or Rally, what else can I tell you? They serve you very well and adjust to your needs.”
“I've had the best experience at this O'Reilly's, my truck breaks stopped working and luckily I ended up at this store, manager Rick and employees Juan, Adrián, and Sully helped me out and even checked up on me while I was fixing the issue, best customer service I've experienced. Give them a raise”
“O'Reilly Auto Parts Irving, TX # 2168Feb. 16, 2023I was at this store to have a starter tested. I was attended to by Jose. I want to thank him for his knowledge, patience and intelligence in helping me to resolve an issue with my car. Thank you Jose and thank you O'Reilly Auto Parts”
“My daughter and I were in DFW for her doctor appointments. When the check engine soon light came on. The gentleman help us and pointed me to the right garage to go. So helpful”
“I love O'Reilly's. They are so helpful when this senior woman stumbles in looking for anything to do with my car needs. They always treat me respectfully.”
“They open all the boxes before taking them out and they set aside the best to sell at a higher price...it's no joke unless you use a lot of what you find, but missing parts are sometimes useless, and people hoard everything as if it were the end of the world. once is good but the store lost the joke”
“I got into my car after a long day at work and noticed an abnormal jerking with my car with a check engine light on. I immediately went to O’Reilly’s and Juan was able to help me. He was kind knowledgeable and very professional. He was able to assist me in not only finding the product I needed but making sure I had all my questions answered before leaving the store. I highly recommend this store but specifically Juan. Based on my experience he seems like a star employee! 5 star review because of him.”
7:30AM - 10PM
1800 N Story Rd, Irving
Battery Stores
“Had a battery issue and called O'Reilly..Story Rd..Irving Tx..spoke w Cody and after a jump start took car over there. Cody met me and took care of everything in professional, efficient and customer service skills outstanding. He made sure my car started and explained warranty.Awesome employee and I will return as I know he cares and takes care of his customers.”
“It is an excellent place where they serve you very friendly, in your language if you understand English they speak Spanish and if you do not understand Spanish they speak English to you that is a shulada that you feel at home, thank you for your good service %?”
7:30AM - 10PM
8260 Spring Valley Rd, Dallas
Battery Stores
“I just had a wonderful experience with O'reilly's. The manager helped me pick out a tape to patch my light as well as helped me look up What size tail light I need to buy. He was so helpful and so nice. I will definitely be referring people to this location.”
“Delete grouping is a very friendly staff that takes care of you very well, they adjust to your needs and above all that the staff looks for the part that you are looking for and that is suitable they are very friendly it is a lot of difference Now the staff Sonia has are hoops He is not very friendly, I recommend that they come and steal his clothes.”
“Always find what I need and if by chance store does not have I order and in a day, or if coming from warehouse sometimes get part within a few hours. Then I am all fixed up and ready for something new to break.”
“I am giving five stars to Dan because he was super helpful! He put on license plates and wipers out in the HEAT today for me. In this day and time, we don't get good customer service anymore so I feel it's important to kudos the people that do give good customer service. We are quick to complain so let's be quick to compliment as well, hago!”
“The staff at the La Mesa. Ca store went BEYOND expectations to assist me with a battery replacement. Their efforts are appreciated. I will always recommend these guys and their products.Paul RobbinsArtisan Tile and Stone”
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“Friendly manager and eager to help out. The prices are a little bit higher than competition but the service is good and they always have everything in stock.”