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August 2024 by Nicholas Prachyl
Ordered pizza for the family, asked for one without cheese for the lactose intolerant guy. We received a piece of bread with sausage on it. Called to ask for a pizza with sauce and was told we could just buy another one.
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August 2024 by Lorie Moore
The wings were good but it took every bit of 15 to 20 minutes before I got my food and that was after my friend had to go up there and ask where our food was. We were like the only people dining in. Our server never came to check on us either.
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June 2024 by Melissa M.
Always ask for deals first i was charged 23$ cause i didn't ask about deals on stuffed crust its was 13-14$ on deal omg wtf
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June 2024 by Rodney Winn
Pizza was not prepared as we asked. Lack of topping and cheese. For $48 pizza, I expected toppings and cheese and not overcooked.
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June 2024 by Licha Herrera
Very unprofessional girl answering the phone today. I am new to the area and she caught an attitude when I asked her about location details. In person she was even worse, I will not be ordering from this location again
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May 2024 by Ginger Thompson
I ordered on line at 630pm then are 8pm I get a call from a door dash delivery person who still doesn’t have my food. I called the manager VIOLET who was very rude wouldn’t let me speak and her only response was “ we are busy” really ?? That’s how customers get treated now. I guess they don’t realize there are pizza places here in Ennis. I will be making a a complaint to corporate office. I never ORDER FROM THIS PIZZA GOT HUT AGAIN!!
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May 2024 by Eddie Chapa (PATCH)
Pizza was great. Stuffed crust ? pepperoni
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May 2024 by Carmelo Hernandez
I had to wait an hour and a half for my food and probably would've waited longer if I hadn't called. The food was like a 5/10 taste with a 10/10 price. I could've gotten the same or better pizza elsewhere. Won't be doing delivery anytime soon because of this experience.
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May 2024 by Stacey Mason
The tables had plates and food left from someone who ate there. My pizza was not fresh.
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May 2024 by Steven Dallas
I sat at the window for 10 minutes. Had to park and go inside.
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April 2024 by Diane Nicole
Bad customer service, I called to see what time they closed since it was Easter Day and I got hung up on twice.
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April 2024 by Rosa Montes
Just saying maybe if your crew wasn't running in and out the back door every 5 minutes for a smoke it wouldn't have taken our 20 minute order nearly an hour to get out. Like dude I'm not even hungry anymore can I get my money back? I get that night crews are never the best but I know more about the girl your employee was sleeping with last night then anyone would ever want to know. The girl was nice though and putting breadsticks in with cinnamon sticks? Like why? Good thing I never have to waste my money and time here again. Lesson learned.
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March 2024 by Raymond Colquitt
Ordered on the app like I always do. When my order didn’t arrive I called the store and they said it was placed as a pick up order. I’m not sure how that worked. After all I had to key in the tip for the delivery driver on the app. Anyways they asked if I wanted to change it to a delivery order. I said yes and they said that they had to void my initial card transaction and do a new one that included the delivery fee. Here it is 3 hours later and no food. I can’t even get hold of the store to complain because they have people in other countries answering the phone. They couldn’t help me because they only take orders, so they connected me back to the store so I can hear a recording about how proud Pizza Hut is to be serving the community since 1968. I’ve spent over $300 ordering Pizza Hut this year alone. I’m taking my business some place else. (I ordered Wingstop and had my food in 40 minutes) Apparently Pizza Hut has too many customers already or they have 3 poor souls that are there on a Friday night getting worked to death. Their food has fallen off the last year or so anyways.
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January 2024 by d Aguirre
One of the worst places to buy pizza they give u a promise time and it is not the right time and I called to tell them 5hey said 10 more minutes and they hang up on me and the manger has nothing to say when u question her about why your pizza is
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January 2024 by Mary Ann Monreal
Vegetarian options: all good
