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July 2024 by AL Huron
Just started using this branch. Not all bad but literally impossible to talk to someone by phone. Really tough to correct inaccuracies. The buisness line just rings and rings no answer.
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March 2024 by Carla B.
Used the ATM.Majority of the time they work.
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February 2024 by Carla Branch
Used the ATM.Majority of the time they work.
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January 2024 by Lisa L
I wish they would answer their phones. I have tried numerous times throughout the day, for two days straight, and no one will answer the phone. Very frustrating.
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December 2023 by Dee Barrientos
This branch is horrible. I have ever been to bankers are so disorganized. They schedule you an appointment you show up than they are like it was yesterday. I had to ask for the day off work to come to the appointment and I come across this. Please don’t come to this bank your experience I bet you not will be not nice. Also noticed they are very racist.
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October 2023 by Jandon L.
Scheduled an appointment only to show up and be told that the banker called in due to an emergency. I was not contacted to reschedule prior to scheduled appointment time, & no other banker could take full her spot. Extremely unprofessional and no respect for customer's time.
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July 2023 by iyad nash
Worst service ever 45 minutes to make a payment
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July 2023 by Eric Hilton
Rude people terrible place to bank
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July 2023 by Dah Chavez
Clean and professional!!
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July 2023 by Alex Avila
why havent they towed this car away its been parked for a year or 2 without being moved
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October 2022 by Donovan Love
Terrible customer service. I was told by multiple specialist over the phone that I had to go into the branch to get my identity verified. This is the closest chase to my house but One of the tellers told me that they were understaffed and didn't wanna help me. She told me to go to another chase location or to call a specialist even though I told her that the specialist already told me that I had to come into the branch. She was rude, she should be willing to help her customers wether the branch is understaffed or not. Do your job or get a different one.
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June 2022 by Aaron Segura
The associates bankers are rude at this location are rude. On their phones. Ignore you well they finish their personal conversation. No to mention the foul language being used. This Is definitely not a branch I would not come back to.
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December 2021 by Aujanae Ford
I’ve been consistently trying to call to talk about my credit card and every time they always hang up on me and recently I tried calling to Close my checking account and I was on hold for 30 minutes and then somebody came on and asked me my information again ( the 3 person ) and put me on another hold for an 30 minutes !
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September 2021 by Brie O.
A representative called to tell me someone turned in my lost card and gave an hour to come get the card before closing the card. What was the point of even calling? A professional business would have called earlier or allowed more time to get the card.
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June 2021 by Brian Byerly
Always courteous no matter what branch I visit. Their customer service is what stands out. We as people will make something seem so big. I read one review saying a young lady was smacking her gum while working the drive thru.Get out of here with that. That seems made up.
