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April 2024 by justin
2 stars is generous... The worst year I spent at any Apt... Start with fall of 2022, Auto thefts, auto and home breakins, 2 shootings. It was pure noise and hell everyday, especially if you try to work from home. Moving companies in and out of there weekly. On a daily basis, expect to see people roaming around that are homeless, sleeping between cars, and there are no cameras, gates cameras are fake. If you like smelling & smoking weed, you'll love this place! I don't want to forget the dog park, skip it all together and watch out for the unregistered and malnourished pit-bulls off their leases rounding the corners. Mid- 2023- Love to swim!? Opening pool day, there will be dozens of glass bottles, furniture broken and in the pool by the end of the day and 6 gallons of baby oil in the pool, which then renders it closed for 4 weeks. This will happen throughout the summer. Lastly, if you haven't figured out the rent game and you get a "1 month free to move in" special, they will charge you that free month any damages, anything to re-coupe losses/money from empty tenants places. I was left with a move out bill triple my walk through estimate. I don't recommend this place.
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April 2024 by Project JDM
I absolutely love it here the staff and apartments are amazing. Everyone here is understanding and welling to work with you to Make sure u are comfortable.
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March 2024 by Jovanna Torres
The staff at the leasing office are always amazing and accommodating. Ashley was kind, and quick to submit my paperwork to get me into my new home ? Thank you all!
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March 2024 by Constance Seals
Liz gave us a great tour, the amenities & apartment layouts are gorgeous. Would definitely lease here
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March 2024 by Andrew Hamilton
I had a great experience with Janet as my leasing agent. She was patient, approachable, and knowledgeable during my apartment tour. It's always a pleasure to work with someone who possesses those qualities. Thank you Janet !!!
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March 2024 by Simi Latu
Thanks! Tiffany, Ashley, Liz, Janet and the rest Everra staff
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December 2023 by Karina D
!!!FIND ANOTHER PLACE THEY WILL HAND YOU A GIANT BILL WHEN YOU LEAVE!!!This place looks nice and has the “luxury” look but it’s far from it. I believe they also charge the residents the costs of their laminate floors so they don’t have to foot the bill. I spoke to several ex-residents and they also had a charge of 2k-4K for the floor replacement. The people in the offices can also have a lack of urgency to issues that come up. For instance, there were several break ins and resulted in residents losing their belongings from their car. They only have cameras in the gates and all they were able to say was “it’s not one of our residents”. Nothing was done that day.0 They promised cameras, which I can’t say they did or not since we wanted to get the hell out of there. Another thing is their pests problem. Luckily, we stayed on the 4th floor so we rarely saw any. But, when we tried to take a walk around the grill/pool area you’ll end up seeing about 10 AT LEAST.
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December 2023 by Markiese
I rarely leave reviews but I was impressed by the polite and helpful staff at Everra. I was hired by Tiffany to take Santa pictures for the residents and I loved how they made the front office inviting and welcome to their residents. Definitely recommending Everra to my friends
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December 2023 by John Robinson
Highly recommend the tour experience was awesome. I walked in and was able to tour with Janet. She showed me the model the J floor plan. Very spacious nicely decorated. After the tour the 2 managers came out and introduced themselves Tiffany and Ashley letting me know about 1 month free and how they have weekly resident events something my apartment lacks. Fingers crossed I can make Everra my home in March when a J is available. Everra is definitely my top pick.
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December 2023 by Cameron Reed
Positive: The rates are very competitive if you’re considering aesthetic design, amenities and floorplans. You won’t find many communities that ace all of these focus areas at the current price point. Negative: The application process and move-in experience was poor for my partner. Thankfully, he had the Assistant Manager Ashley, who seemed to be the only one with full sense as to what was happening in the office and with prospective residents. Her approach was always professional, she’s solution oriented and the best dressed property management professional I’ve ever seen. She corrected the experience from start to finish. The others do not maintain communication and something will fall through the cracks if you don’t begin with Ashley.
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December 2023 by Emilie Fogleman
I'm not normally one to leave reviews, but after recent events I felt compelled to leave one about my experience living at Everra. When I first moved to the complex, it was Hanover Midtown Park owned by other property management company. A few years ago, the property was sold to Waypoint Management and sadly the management took a significant dive. Safety on the property became an issue, so I was more than happy to already be moving when I did.The most frustrating part of management is the incredibly poor records keeping. First, they lost documentation of my last lease which should've been an indicator that I couldn't trust the management when it came to important documents. I just received a debt collection notice for what I owed after move out (which I went extra lengths to pay with a cashiers check back on September 15, 2023). I have disputed this notice with the company, but this incredibly poor management from the staff of Everra is unacceptable and disappointing.
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November 2023 by Jazz Singh
Did a walk in tour today and I was seen pretty quickly with great customer service and a smile! Janet gave me different options for the move in timeframes and budget I was looking for. Their waiting area is lovely and you can see it is well kept and very inviting. The apartment model I saw was soo nice, very updated and with a pretty nice layout!
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October 2023 by Brittany Mason
First month living at the EVERRA: so far I love my unit. Any maintenance requests are resolved quickly. Very peaceful location and close to the highway. The only issues so far is PARKING and any requests to the office take a while to complete. I requested a reserved parking spot and a small storage over a month ago and finally got them both today after many emails and trips to the office. The staff worked hard to get me into a unit but multiple missed opportunities to assist me afterwards. I’m hopeful that my experiences will improve going forward.
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October 2023 by Curtis Tran
I have recently was given a tour at Everra with Leasing Agent Jocelyn. Jocelyn was immensely helpful with creating conversation, answering all of my comments, questions, or concerns, and making sure that I was shown a tour that was catered to my needs and requests.I would highly recommend anyone to review this area as one of your prospects if it works out because the staff that I have worked with thus far have been very clear, friendly, and professional with their communication and interaction with me! They have shown many skills in hospitality, active thinking, and empathetic listening in my entire experience thus far.Thank you, Jocelyn!
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September 2023 by Mrinalini Buddha
We have been living in these apartments for 2 years now. We really like the apartment complex and staff. The staff are extremely helpful and respond immediately to any questions or requests. The leasing office here is amazing, there is a large seating area, kitchen and a coffee machine. We find ourselves relaxing in the leasing office at any time of the day. The pool is large and outdoor seating area with fireplace is amazing as well. There is valet trash facility which is helpful. The security is pretty good as well which is very important for us. The only con is there is limited parking space and the free spots are first come, first serve so they may not be available anytime of the day. Although there is paid parking space (covered and uncovered) and a garage parking available for a charge. Overall, we love the apartment complex and have recommended it to many of our friends.
