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January 2024 by julio echavarria
Lived there unit was nice and so were the neighbors but we should have quickly realized how bad office staff is after we signed our lease our agent was so unresponsive won’t name the agent as the person still works there. After move out they were quick to nickle and dime me. I was aware I would be liable for some stains on the carpet but I covered every hole in the wall the same way I have in any other complex they charged me $700 for a fridge door and can’t prove an invoice just one from over a year ago. Movers beware as they are non responsive and belittle you on move out.
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December 2023 by Casa Del Sol Leasing
Kaitlynn Gage is amazing!
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October 2023 by Diego Padilla
Amazing place- Chelsea, Kaitlynn and Savannah are the best management team for the property, always providing a great experience. Location is the best- bars and restaurants all around. Highly recommended
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September 2023 by Daisuke MORI
Always clean facilities, variety of amenities, and super kind and gentle staffs!! Very comfortable and convenient location. This apartment helps my fulfilling life a lot.
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September 2023 by Alina
Been living here for 5 months now and can say that I really do enjoy living here. The apartments are nice the amenities are great, and the maintenance staff is actually RESPONSIVE!
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August 2023 by Lauren Anderson
The Alexan Lower Greenville is one of the top places to live in Dallas. My dog and I had the absolute best experience living here. The entire staff and the residents are so wonderful and kind. I lived there for a year and a half and have nothing but great things to say. The location was amazing and the entire apartment complex is so nice! We already miss the Alexan. Thank you for helping to make Dallas home for my pup and I. We are forever grateful!!!
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April 2023 by Savannah Diebold
I have been here for 8 months now and absolutely love it here! The amenities are so nice, the people are easy to talk to and the Staff is so helpful! My favorite part is the location though! I love being able to take my dog down to Lower Greenville and walk to Trader Joes when I need groceries. So happy I moved here, highly recommend!
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April 2023 by Reese B.
Whatever you do, do not live here!! If I could give this place 0 stars I would. Within the first month of living here I had Kaitlynn Gage (one of the ladies in the front office) call me and accuse me of a hit and run in the parking lot. She then threatened to turn my information over to the police countless amounts of times. I had to do my OWN investigation to prove that I was innocent. When trying to talk to the manager, Chelsea, she refused to take accountability and lied to me about what happened. I caught her in multiple lies. They accused me of being on footage doing a hit and run. They were just trying to figure it out and used me as a scapegoat. It was all untrue. Bottom line, unless you are ok with management accusing their residents who pay A LOT of money to live here, then I would definitely look elsewhere to live. And I'm sure I'll get some BS response back from them on here even though I could barely get a "sorry" out of anyone. Quite literally unbelievable.
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March 2023 by Sarah G.
To date, this has been one of the best apartments I have lived at in the Dallas area. Previous negative reviews here on yelp were all due to guest parking issues- which you know signing the lease that there is no guest parking. While that is a bummer, my guests have always been able to find street parking. Maintenance requests have been resolved quickly, management/leasing team is friendly and responsive, lots of friendly neighbors, nicely lit garage, if a gate/garage door breaks, it's fixed quickly, they power wash the dog park turf! Overall a generally clean, nice, quiet place to live.
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December 2022 by Paige Patterson
I love it here! It has been a wonderful place to live. I love the workout center, pool, and rooftop deck. The amenities are great and so is the location!
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November 2022 by ARI SHI
Living here has definitely been an experience that I will always cherish and remember. The staff is very understanding and attentive, the elevators have never been down since moving here, and I've never had an issue with pests or insects. They like to have weekly planned out activities or events which really brings the community together. I especially love cookie Wednesdays. If you are looking for a place to call home, this is definitely it, you can't beat the location. Prices are a bit high, but overall, you get what you pay for
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October 2022 by Kristina Horton
BEST experience apartment hunting and moving so far in my life. Awesome staff and incredible property. You WANT to live here!
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July 2022 by Seth Myers
Great Staff! Great Amenities! Well appointed community living spaces! Well designed lux units! Walking distance from TraderJoes and the best part of Lower Greenville Ave. At the top of the apartment communities i visit for work!
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June 2022 by Alexis Leon
We enjoyed our stay here. Definitely recommend if anyone wants to rent a well kept place near downtown. We also appreciate the transparency during move out so everything was very smooth.Pros:- Great management staff: Savannah helped us with the move in. Chelsea and Kaitlyn were also so kind and helpful the entire time we were there.- Very responsive maintenance crew; all of our tickets were resolved less than 24 hours.- Great location: walkable to TJ, restaurants & bars- Lots of green space for the pups- Relatively quiet and good noise insulation (we didn’t actually hear a peep from any of our neighbors)- Cookie Wednesday & food truck Thursday- I’m pretty sure there is a courtesy security officer at night patrolling the parking lot (also gated)Cons:- pool is extremely crowded in the summer. Many non residents occupied during the weekends. So pool monitoring is kind of non existentThe demographics seem to be young professionals and college students so hallways could be rowdy late into the weekend nights & holidays.
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May 2022 by Maddie Pritchard
Savannah, the leasing manager, is the most helpful individual ever!! She is so kind and goes out of her way to help the tenants and makes living here so enjoyable!! Savannah is beyond helpful and made the whole process from signing the lease to move in to answering all of my random questions a breeze. Highly recommend the Alexan and especially working with Savannah!
