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December 2023 by Vera-Amera Blanco
I did not want to have to do this but I am not seeing improvement with the issues that I am having. The neighbors have been smoking weed daily. How hard is it to smoke outside? It causes me to cough, wake up with headaches and gets stuck to my clothes. The courtesy patrol number I was given at move in is not in service. So technically there is no courtesy patrol despite what I was told at the office. Also the roaches are dominating residents here as well. I’m not sure if pest control is even effective. All the roaches do is mutate, not die. It’s a shame because this place is cute and quiet. Maintenance does stay on top of requests which is great. I now know why I was not able to see my unit until I moved in. It REEKED of smoke and I was not alerted of this at all. I powered through to clean it because I had no other choice. I won’t say don’t move here, but if any of the above bothers you I advise you to choose somewhere else or be very wary.
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October 2023 by Erica Lifts (Erica Alexis)
I would give this place zero stars if I could. When sending pictures before I first moved in (I had a move quickly and sign online because of work) this is a actual dump, looks nothing like the pictures. Multiple complaints to office with smells of weed, towing my car (when registered), bugs, trash not in the dumpster and literally all over the parking lot, mold above my patio door AND RATS just to name a few. The apartments so old and terrible the weed smell was coming through my apartment and onto my clothes in the closet causing issues for me at work because I smelled of weed (I’m in the medical field.) Please don’t be fooled by the pictures of this place and take your business elsewhere.
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September 2023 by 011terra
I’ve lived here for 5 years and every year it gets worse. From the patchwork when you file a maintenance report to the rude office staff it seems to never stop. I currently have ants that have taken over my apartment and I’ve been lied to about pest control. The rent goes up but no improvements are made to the inside of the apartments. Residents leave dog poop everywhere and I’ve had to call the police multiple times due to my neighbors fighting. Cars and the package room and regularly vandalized and we have no security or gate. If you can live ANYWHERE else, please do.
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September 2023 by Bailey Kahn
I wish I could give 0 stars. DO NOT RENT HERE! THIS PLACE IS THE DAMN GHETTO. rent is affordable, but comes with a hefty cost. extremely loud neighbors, residents smoking weed indoors causing the entire building to stink, residents walking their pets off leash, the grounds are littered with trash often, especially after valet trash comes because they pile up the trashbags on the ground outside before driving them away. there was an illegal airbnb being ran out of the unit across from mine for MONTHS after i moved in and the leasing office took forever to do anything about it. there are roaches and rats all over the place because of holes in the walls that haven’t been correctly fixed, and unfortunately pest control doesn’t always come when you put your unit on the list. homeless people walking around the parking lots at night. few months ago there were gunshots in a neighboring complex and a whole squad of cop cars outside for most of the night. the leasing office is impossible to reach by phone, good luck if you have an after hours problem or emergency because there is no after hours number, it’s the regular number but it doesn’t get answered. instead you just have to leave a voicemail and hope they call you back. if you want to speak to someone in the leasing office you have to physically show up there. we were also told our unit was going to have washer/dryer hookups and a fireplace when we toured the unit before signing the lease, but it has neither. on-site laundry facilities always have multiple washers and dryers that are not working and no matter how many times you call the company to send out a repair person, they don’t get fixed. you can’t even steam vegetables or cook bacon without the smoke alarm going off. air conditioning unit is in the ceiling, regularly freezes and drips all over the floor while melting. homeless people sleeping in the laundry facilities at night, had to call police on them a couple times. for the last 2 months my unit hasn’t has cold water, only scalding hot water coming out of both faucets and the leasing office tells me “it’s a city of dallas problem”. i cannot adequately express how much i regret signing a lease here. i hate it here. i have never been so tempted to pay the fees and break my lease early at any complex i’ve ever lived at. absolute joke of a place to live. January can’t come soon enough so I can get tf out of here.
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August 2023 by Joie Cano
Elisa and Eva were a huge help! They were so professional and knowledgeable! I’m so glad I decided to reach out here!
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August 2023 by Keaten Welch
I’ve lived here three years. I moved out last week. In my whole time here I have been able to reach the front desk maybe three times through phone call. There is zero way to contact this apartment company no matter what. The manager is the laziest person alive. The maintenance crew knows what they’re doing, and are very helpful. That is the only compliment that this company gets.
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August 2023 by Salma Ramirez
As you may know moving can be stressful! However, Eva Cabral made the whole move in process smooth and easy! She answered all my questions and even informed me of things I didn’t even think about! She always answers in a timely manner and is very professional. If your looking to move into this amazing area ask for Eva ! She truly was the best .
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August 2023 by Enrique Puentes
I love how clean they keep the gym definitely a big plus. Also every time I need help with apartment issues or questions April in the leasing office is phenomenal ! She always gets the job done and is a huge help.
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August 2023 by Natalie Cano
Autumn was very helpful when I called in for assistance! When previously inquiring on available apartments for lease Autumn and Elisa were patient with me in my concerns and questions. If you are looking for a solid contact, reach out and ask for Autumn or Elisa!
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August 2023 by Dimitri Toprover
Maintenance comes literally the next day after making the work order, and the gym is compact but still pretty nice!
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July 2023 by Jerece Grayson
Save yourself time and money by not renting here. You could end up receiving the keys to a dirty, roach infested place that you are unable to move into. Someone may call pest control, but you'll be scrambling to cancel/reschedule your movers. 4 hours later, your new place will stink and still be gross because no one cleaned after pest control left.Want to speak to the manager? You'll be given the run around for at least 24 hours because she's far too busy to be bothered with the details of where you're going to live even though her team created the problem. Then when you finally get released from your lease, you'll be informed that you still have to pay for the days you had the keys to the place she and her staff failed to prepare for you.Want your moving expenses reimbursed? Not happening! And after you've moved out, the headaches will continue. When you apply at a different complex, they will struggle to verify your rental history because the folks at Aberdeen can't answer their phones or emails in a timely fashion. All of this happened to me. And I'm still waiting for a refund of my first month's rent. This place is ridiculously unprofessional and careless. Run!
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June 2023 by Skyler Ellis
Man, what a great affordable place to live in Dallas. It has everything I need but what I love most about my studio apartment is the euro washer/dryer. When I first started apartment hunting I visited many places but Aberdeen at Bellmar stood out because of the office staff. All of the ladies in office really made an effort to make me feel welcome and make the dreadful apartment hunting process a little easier. The team always says hi and is very helpful! I have had no issues with maintenance, parking, pest control, or mail. This continues to be one of the better places I have lived at and I hope you consider Aberdeen during your apartment search.
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June 2023 by Addie Hansen
As a first time renter, this was one of the best apartments in terms of scheduling tours, understanding leasing agreements, and completing the application. Living here for the past 6 months, I appreciate seeing how maintenance is on top of everything, they clean the pool/gyms very often, and the laundry facilities are simple to use. If I ever need questions answered it’s very easy to talk with the staff in the Leasing Office.
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June 2023 by Ariella Reyna
I’ve been here for two years, and now I’m transferring to a different unit. Eva, leasing agent was so amazing! She was quick and efficient! Not only did she assist me with finding the right apartment, but was actively involved in securing my place. Thank you Eva!
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June 2023 by Faye Bader
This community is so cute and the people who live here are wonderful. There is unfortunately no emergency line. I just called because there’s water under my sink again. A problem they’ve had to fix three times just in 2023 alone. What used to be the emergency line number is now an automated message saying that the property has disabled the emergency line. So there’s so resource available to residents if there’s any sort of issue happening after regular business hours.
