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August 2024 by Sylvia Moreno
It takes too long for your agents to answer the phone. I waited over 30 on hold for an agent.
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July 2024 by Shawna Sena
Cassie was helpful
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July 2024 by Gloria Almendarez
My agent Cassoe qas very attentive and resolved my questions.
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July 2024 by Rosalind Daniel
Cassie was great ! She took care of me but I have had a bad experience with the company and I had to investigate and fix it myself....
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June 2024 by Brianna Torres
I love how professional and extraordinary service are offered
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June 2024 by Kuresa Talapa
I love how convenient and easy the process of making payments is and how quickly they respond to your needs.
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June 2024 by John Smith
I've been using 10 Federal for about 6 months, and even when there is a problem, they handle it professionally.
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May 2024 by Michelle Carter
Love this place I can go in and out as I please 24 hrs access
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May 2024 by Sarah Beason
DO NOT RENT HERE!!
I’ve had my storage unit for barely a month. I got this unit while leaving an abusive relationship. I finally got my apartment and came back to get my stuff and everything was GONE. Someone knew the code to my lock and this was definitely an Inside job. They took valuable stuff and even sentimental stuff! They took boxes of my kids baby books and baby blankets. My heart is broken. I hope this company knows I’ll be getting a lawyer. I’m active duty military and some of my military gear was stolen too. I already filed a police report. Stay FARRRRR away from this storage unit.
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May 2024 by Debra Vann
Great place for storage been having for 6 years hopefully one day I'll get the free month
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April 2024 by Stephanie Maese
I went to go put stuff in my storage and there was a red lock on my storage. I called to see why. They provided me with the code to get in and my unit had almost everything taken out of it. All my stuff had been stolen. I have made a police report but still haven’t heard anything back from the company. It has to be an inside job cause how is there a lock on my unit and cameras but no answers so I’m assuming it has to be somebody who works there who did this. I’m so disgusted so many of my things that can’t be replaced are gone. Do not rent from this place ‼️‼️‼️‼️
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March 2024 by Elsa I Rivera
UPDATE?♀️? 03/07/24
I RECEIVED A CALL IN THE MORNING FROM THE COMPANY FOR OFFER ME RETURNED THE PAYMENT OF MARCH IF A DELETE THE REVIEW, THIS IS THE ONLY MATTER FOR THEM THEY REPUTATION, THEY NOT CARE ABOUT THE CLIENT.
THE WORST PLACE TO RENT A UNIT. UNIT F03
A WEEK AGO DECIDED TO GO TO THE UNIT TO PICK UP FEW BOXES, FOR MY SURPRISE "SOMEONE" CHANGE THE LOCK WITHOUT AUTHORIZATION (NOT LATE PAYMENT OR ANY ISSUE WITH THE ACCOUNT) PAYMENT ON TIME ALL THE TIME. I CALL COSTUMER SERVICE THEY NOT HAVE A RESPOND FOR ME WHY MY LOCK WAS CHANGED, TODAY MARCH 6 RECEIVED A CALL WITH A NEW CODE FOR MY NEW LOCK, I DECIDED TO STOP IN THE UNIT TO CHECK BECAUSE WAS SO SUSPICIOUS, FOR MY SURPRISE WHEN I CHECK MY UNIT I FOUND IT VANDALIZE AND STEAL IT AND THEY NOT HAVE A IDEA WHHYYYY MY UNIT IS VANDALIZE WHEN THIS STORAGE HAVE FULL CAMERAS EVERYWHERE. VERY DISAPPOINTED. KEEP AWAY!!!! IS NOT THE FIRST TIME THIS HAPPENED IN THIS PROPERTY.
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February 2024 by Vedora Mayers
I’ve always gotten my questions answered by the person who is helping me with satisfaction
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December 2023 by Emmanouel
Had trouble online, but the rep on property was super helpful and got me squared away quickly.
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December 2023 by Alyssa Anzualda
Very polite and helpful. Quick and easy to solve the issues I need help with
