-
March 2024 by Seth Dougharty
Renters beware.If I could give 0 stars I would. My wife rented a vehicle in January to drive to Houston since hers was in the shop. In the middle of February we received notice that she had returned the car with glass damage and that our card would be charged (A MONTH LATER). If there was damage to the vehicle we should have been notified immediately. No photo proof was given and/or invoice from a glass repair shop. Just a line item that we owed ~$373. Rent elsewhere if able.
-
March 2024 by Mike Richards
Jacob at Avis at College Station in Texas put me on a DO NOT RENT TO list because I got upset that they were changing $140 fee for not filling up the tank WHICH I DID just down the road before dropping it off. Avis are crooks trying to steal from you. They try and sneak on fees, etc. Do not rent from these crooks! When I first picked up the car there was a lady wanting them to look at something because last time she missed it on her inspection and they charged her for it! Funny thing is I took pictures of the whole car before leaving with it and told them I did when I dropped it off. Didn't think I'd have to take a picture of the full tank! Be careful! They hope that you are well on your way before you find out they bogus charged you!I just happened to still be in the terminal when i called them on it and he hung up on me because I wasn't happy!
-
February 2024 by Jen St
My “go to” rental place! Prices are usually a bit more reasonable and the Customer Service is great. Mary and Lane go above and beyond to get you in a car you will be happy with. They both are friendly and never hesitate to answer questions or try to help if there is an issue.
-
February 2024 by Mitch Green
The best car rental option for college station hands down. They always come through with top notch service and are flexible with you if your plans change. 100% would recommend if you’re ever in. College Station and need a car.
-
January 2024 by Tim Williams
Could not have had a better experience. They close at 3 on Saturdays but I called and they stayed open until my flight got in at 6 to accommodate a rental for me. The folks who helped me, I assume the owners, were so pleasant to deal with. I very much appreciate them, and it was a great start to my trip. Incredibly hospitable, and I'd recommend them to anyone coming into CLL.
-
January 2024 by Susan B
My Christmas holiday rental for a trip to visit my brother receives a five star rating. Avis customer service is the best. I love that there is no high pressure to purchase additional insurance. I received a complimentary upgrade when my vehicle size was not available. I wanted to save money on gas, but the Honda SUV I received had more room, which I enjoyed.
-
October 2023 by Deanna Callerame
It was my second time renting a car from Avis, and the experience was fantastic. I had to extend my rental THREE times due to personal reasons, and modifying the reservation was simple. The employees were helpful and kind! I highly recommend using Avis for your car rental - not just for the fair rates but for the reliable customer service.
-
September 2023 by sam samster
Avis was very responsive and quickly took care of the issue. The customer service agents were very helpful and polite in their email responses. Aside from some wasted time and digging for reservation number and info, this was an easy experience.Overcharged without any explanation or communication. My rental was pre paid and they just doubled the amount on my card.
-
July 2023 by Stephanie Eaton
After shopping around; rental prices were cheaper at Avis. I made a reservation; my car was when at my reservation time; no hassle picking it up. Staff was courteous!
-
June 2023 by Sefa Koseoglu
I would give zero Stars! Horrible owner (Mary) and staff (Ty). I was harassed by them by where I stand in front of the counter. I am a frequent flyer and renter. I have not used AVIS for a long time. It was a big mistake. My flights were changed and therefore returned the car at the same location. It was no longer a one-way rental. But they were greedy and did not want to give me the credit between one way rental and the same location rental/return. When I reacted to their harassment, they even got uglier. Horrible, unprofessional business owner!!
-
May 2023 by Chris Creagor
Always fast, friendly and pricing is fair. Cars are always clean.
-
April 2023 by Angel Mackie
I will rent from Avis anytime. The vehicles are always in great shape. Almost like new with low mileage.
-
March 2023 by William Holman
My husband and I were stranded 13 hours from home because the motor blew up in our car. Avis was the only car rental place that would do a one way rental so we could get home safely. Even the rental process was smooth and quick, they had the car ready for us when we got there cause they knew we had a long drive ahead of us. Thank you Avis!
-
March 2023 by Stephanie Davies
I will never use Avis again. I was quoted and given a price. My card was charged over double. I will never use this rental company again.
-
January 2023 by Hayley Rieder Wiley
Great place to rent! Knowledgeable staff and good rates. Takes A&M staff discounts which is a plus! The cars are great
