“Took my Toyota in to get a transmission drain and fill also a oil change…Great service especially if you consider I called Toyota first and they pretended like they didn’t know what that service was…Kish will get my business from here on out”
“Great customer service, called ahead to be sure tires were in stock. Took my car back right on time. In & out in an hour! Reasonable cost for tires & warranty! Will use again.”
“Was very pleased with the service I received. I was stepped through their process, they were very professional and organized. I was in a time crunch, they had to order a part and they paid for expedited shipping. I will drfinately used them again.”
“I have had multiple times where I’ve taken my car in for service. Each time, I was given HONEST information and service. They don’t try to sell you something you don’t necessarily need. Very honest folks. Highly recommend.”
“So thankful for the kind, hard-workers who got us back on the road after a blowout. We walked into a crowded store 15 min before closing time on Saturday and figured we would be turned away. So grateful that was not the case. They were quick, kind, and courteous. They got us back on the road!”
“Outstanding experience! Engine was overheating. Store manager Brandon Evans addressed the situation quickly, his team had the problem diagnosed and fixed in an expeditious manner. Not my first dealing with this store. They have always been very professional, very courteous, and handled issues in a prompt manner. Prices are very reasonable. I highly recommend Brandon and his team to anyone and everyone.”
“Very nice gentlemen that helped me. You can purchase both new or user tires, and they're reasonably priced. They seem to be honest folk. The used tire I was trying to purchase ended up having a flaw that they weren't aware of until they were putting it on my car. They could have easily put it on and sent me on my way; however, he brought it to my attention and said they would be putting my original tire back on. It sucked that I couldn't get it but I was so thankful they were honest about it!”
“These are trustworthy and skilled people. You will not be taken advantage of here. They truly care for whatever brings you in, and go beyond the extra mile to solve problems and even follow up to make sure an issue is resolved. We trust them and they have been so kind.”
“Jacob and Vinny were so helpful! They worked hard to find me the best value and to accommodate my schedule. I would definitely recommend NTB for their quality and service.”
“II just bought brand new tires from Firestone and this week I had a flat I called and the gentleman that I was speaking to was not friendly at all, I explained to him what happened and needed my tire fixed ASAP, when I got there Joe was extremely friendly and helpful, He told me, Mrs.Salinaa "I will take care of you TODAY"!!!
Thank you Joe for going the Extra Mile for me, YOU ARE THE BEST!!! BEST CUSTOMER SERVICE JOE!!!”
“Prompt attention by service desk. Courteous and helpful. Great deals on tires and excellent installation and service for alignment as well. I frequent this location for all my vehicles.”
“A huge shout out to Greg and his team, who helped me out of a tough and awkward situation. While transporting my deceased dog to God's Creatures, I got lost and turned into a business across the street from their business. I drove over a culvert and thought I'd have to be towed. I was stuck in the culvert in front of a day care. With my dead dog in a box. One of their workers came out and suggested that I call China Spring Lube and Service, which was across the street. Greg came over and figured out how to help me. He and one of his employees jacked up my car and got it out of the culvert. I mentioned that I had heard a weird noise under my car. They figured it out, put it on the ramp and fixed it quickly. Even though I don't live that near them, I may need to make this my new mechanic. Also shout out to the many China Spring residents who stopped to see it I was okay.”