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April 2023 by Carlos Bolanos
Went in to get a new phone, usually they are very helpful in getting everything transferred over so that you are good to go. Purchased phone, case and screen protector. She connected services and put case and protector on my phone but that was it and handed it to me. I’ve spent the past hour or so since I’ve been home trying to figure out how to transfer all my info from my old phone to the new phone. I’ve always had the person at the store be a little more helpful that this girl that was there today. Extremely unhelpful. Just did my purchase and she was done. I don’t understand, now I’m on with apple trying to figure this out.
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March 2023 by Carol Hatley
Henry was professional, respectful and knowledgeable about the products. The store was clean and he provided excellent customer service.
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February 2023 by Martin Rodriguez
I am glad they got new people. Day and night difference. My new Cricket store.
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February 2023 by Robert
Come get hooked up at cricket in cedar park guys very kind and friendly
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February 2023 by Ian
Broke my phone and this kid got me in and out quick with a new phone. Knowledgeable and professional. One of the cleaner crickets too.
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February 2023 by Domingo Perez
Great fast service. Switched from Metro and now have better service. Thank you.
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August 2022 by Sarah Martin
I have used this store the entire time ive been a cricket client 4+years but tonight that has all been ruined because of the guy named jason. He refused to take my payment ive never been asked for an id just a a pin. Tonight he said i had to have my texas id in order to make a payment. When i said thats never been the policy before he said he was the manager and it was now...i asked for a number to complain he refuse to give me the number and tells me to leave the store!!!! Avoid thus store at all cost they no longer care about the clients.
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August 2022 by Pablo Morales
Very unprofessional walked in the door not even a hello ....
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February 2022 by Nancy Tschoerner
This is a great phone stop! The staff was patient, friendly, and very helpful!
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July 2021 by Louise Huerta
Really Really helpful to me couldn't ask for a nicer people. I will be back.
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July 2021 by David Huerta
Wife got a new phone. Lori was great.
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July 2021 by Robin Kunkle-Cryer
Amazing! For a phone carrier that's typically NOT ? on the list of first choice phone companies...I'd have to STRONGLY DISAGREE! THIS STORE NEEDS TO RISE TO THE TOP OF THE LIST!!! I ACCIDENTALLY made it into the store and it was the best accident I ever made! Talk about AMAZING CUSTOMER SERVICE - CHECK!! THE PHONE STORE, THE EMPLOYEES, THE PLACE MAKES YOU FEEL LIKE A GOOD DEAL' IS NOT GOING TO BE A FIGHT AND ITS SO CLEAN IN THERE! ITS AN UP TO DATE SPOT ON ALL THEIR PHONES AND DEALS! I was with a big name phone carrier for 15 years and I jumped ship quick after I walked in! Great place, GREAT people and only a week IN but they're AWESOME Y'ALL!!
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July 2021 by Lindy Rice
Jajuan was AMAZING, he spent so much time with me and tought me a ton! So helpful and understand of my lack of knowledge. Excellent service!
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February 2021 by Russell Pottorff
.....have always been helpful & knowledgeable whenever l patronize thier establishment's.
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January 2021 by The Flippins
Carson was amazing
