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October 2024 by Nicole Cambora
The BEST auto shop in Texas. I am always very nervous trusting in people working on my car, but they have earned my trust for life! They take me out to my car to show me exactly what’s wrong and what they’re going to do. Thank you guys!!
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October 2024 by Yinnell Villalobos
Love this shop! The staff was super helpful and quick. 10/10 recommend.
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October 2024 by Cloud D8
Thank you as always. Ask for Ash He is great with explaining the issue thoroughly
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October 2024 by fran porter
Dont do it!!!!!!! I am a woman, cars are not my thing. Tire pressure problem. They tried 3 different times to change out the parts for all 4 tires. They took my car to discount tire without permission to use their reader. I spent 2 Saturdays 3 days after-work. On the last day the mechanic told me basically that psi clearly stated on chevys website and on the driverside door is wrong. They set the psi at 45 and it say between 30 and 35. He got frustrated when I brought that to his attention. He walked off from the conversation. The guy at the desk tried to clean it up for him but couldn't. The mechanic never touched my car until the end where I demanded my tires to manually be put at 35. I really wanted to trust their work because I didnt want to go to the dealership for something simple. I gave them a chance and stupidly went back several times.
I did notice that black women had bad reviews for this shop.
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October 2024 by Bradley Jensen
Fast and friendly service
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October 2024 by Jack Blackburn
Bad customer service
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October 2024 by Jacquelyn Johnson
I received good performance work and support here at Firestone very friendly very professional and I received the word done on my Mercedes-Benz in a professional timely manner
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October 2024 by BroDarrell_TheLifeCoach
Firestone Cedar Hill is one of the absolute best Mechanical shops that I’ve ever dealt with Mr ash and Nick very professional everything. They said they’re gonna do they do do and the rates are so very reasonable. Most importantly they know what they’re doing and I know when I take a car to them. My car is in the very best of hands, even though I’m not looking forward Anymore mechanical problems I know if do There’s a lot less stress In Knowing Firestone Cedar Hill will be there
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October 2024 by Bectore Jones
Ash is that guy!
Thank you for your great help!
5 stars all day!
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October 2024 by Rosaline Greenia
Firestone is absolutely the choice for your repairs! They fixed My truck promptly and for a fabulous price. They are my go to mechanics for life!!!
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October 2024 by Mark Waugh
Great service, really knowledge, and very friendly. I went to discount tire thinking they would help me but they immediately told me I needed to get a new tire and it would cost me $400. It's a good thing I got a second opinion and went here becuase they patched my tire for no additional cost and got me in and out in less than 5 minutes. Thank you so much.
Genuine people not trying to screw you over. I highly recommend.
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October 2024 by Latrece Crownover
This place is ABSOLUTELY AMAZING!! Very nice knowledgeable staff- shout out to Ash and Nick! They took their time explaining everything to me about what was going on with my car and went above and beyond. Didn’t try to oversell and gave me exactly what my car needed. I bought a set of tires and got some “under the hood” things done. This is my car’s new shop. Thanks guys!
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October 2024 by Jasmine Hargraves
I love this place they are very helpful and respectful best company I like the manager nick he is really helpful and nice
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August 2024 by Jacqueline Downey
OMG this place is great. I needed cv axles. My car was bouncing all over the place and almost everyone else tried to sell me all kinds of parts that I did not need, (shocks, struts motor mounts). These guys fixed my car at a great price. Had it done in only a couple of hours then did a bunch of extra stuff free. If you need any work done on your vehicle I highly recommend this place. They are my new go-to shop and they now have a customer for life.
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August 2024 by Bayleigh Fortiz
Love this place! They always take care of us and do a great job. The past few times we’ve been here have been a great experience with excellent service.
