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May 2023 by lidia garcia
If you want great knowledgeable customer service with a smile, "Josie is your go to gal"! I visited the store yesterday, upon arrival the staff are attentive to acknowledging and greeting the customers. Josie was insightful and patient she answered all my questions very professionally. And YES, a purchase was made so I definitely will be going back... Thanks doll !
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May 2023 by Ann Costales
Honestly, I never want to buy or pawn anything here again. 1st, I pawned my husband necklace. I go to the store to take it out then the person behind the counter says the chain has been destroyed. I was so devastated because I saved up so much to buy him that chain. I knew I could sue because they were liable because it was the employee fault. They made me sign something so I don’t sue. (I’m assuming) I buy some earrings that same moment then they showed me the earring that was not broken. My husband goes to take them out and now one of the earring is broken. I would have never bought them knowing they were broken. I go to the store to see what can be done. Basically they could buy it back for half the price sold to me. I cried and felt so ripped off. Asked for the manager and left my info. They said they would call back and never did. This establishment is very unprofessional . I will just take it as a learning lesson don’t make the same mistakes I did trusting them. I would have felt a little better if they would of just called but not even that anymore.
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April 2023 by Trey Cavazos
I went to Cash America Pawn on Security Drive in Brownsville Texas today and the service was absolutely superior. When I arrived I was greeted by a friendly staff and the gentlemen who assisted me, Guadalupe, went above and beyond by helping me get the best trade possible for my items. I would highly recommend this location to anyone who is looking to sell or pawn there belongings!
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April 2023 by Esteban Ybarra
Great customer service love coming to this pawn shop giving me great deals and Lupe is my guy come and stop by he will give you a great deal
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April 2023 by Earrape Diebaby
I love this pawn shop I always go this is my favorite pawn shop of all of Brownsville
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March 2023 by MJohn GBh
Great customer service! The employees are so kind and helpful ! I went yesterday and lost my phone but luckily the employees helped me locate it! I feel very welcomed when I come here. Rick, what a great guy, was able to explain carefully my options. Will come back for sure !
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February 2023 by Lupe Saldivar
They treated like a person not just some nobody off the street great costumer service Mr Marco was very helpful thanks!!!
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May 2022 by juventino lerma
Management and crew are the best.Always the best customer service when I walk in and out the store.By far the best Cash America I have the pleasure of conducting my business in.
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April 2022 by Guadalupe Benavides
First time visit. Great customer service. Liz was so professional and friendly. I will surely be a returning customer!
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March 2022 by Tommy Haynes
Mr. Guadalupe was my salesman. I shouldn't say am salesman really. He personally attended me professionally. I just came in here to buy a chainsaw and wound up buying a DeWalt grinder the chainsaw a laptop and a 14 karat gold chain. There is a huge variety to choose from. Everything from clothes to tools to gold to guitars even guns. I personally will never buy In any other place. In my opinion this is the Best pawn shop in Brownsville!! Whenever you need cash come here it's worth it believe me. Ask for Guadalupe he's the best. Very patient and honest man. He's awesome come in in and support him there are specials all week long! One last just say to him wheel and deal and he'll work with you. That's the secret code word
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September 2021 by Olga Buentello
Very satisfied with the way they helped me all the time..been coming here for more than 10 yrs!!
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September 2021 by Abraham Salinas
Great customer serviceVery friendlyVery Satisfied with ManagementDefinitely will come back!
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August 2021 by Michael bacon
Amazing store. Very helpful. Whenever I need money I always come here. Someone is always there when we need them. I highly recommend this place
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August 2021 by Gabriel DLR
Great customer service. They help me get the money I need and I always come back. Friendly staff and if you need money, stop by and they’ll help you out.
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August 2021 by Roy R
Very knowledgeable and friendly staff. Excellent customer service!
