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July 2023 by Linz Z
Our personal car got hit and was stuck in the shop for over a month so we needed an extended rental. Enterprise/Hertz was completely out of cars at all locations so our insurance agreed to cover a vehicle from wherever we could find one. I'm now on my second rental from this Budget location and Cheryl and Michelle are so courteous and friendly! Definitely not what you would expect from an airport location. There is a stand-alone location closer to me (Harlingen) but to be honest they are absolutely horrible the 2 times I tried to rent there so I will only come to these ladies whenever I need a car! Even my 3 yr old son loves seeing them!
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June 2023 by Ana cepeda
Excellent customer serviceWe were greeted immediately upon arrival.The car that we rented was practically new.
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June 2023 by Lindsey Zarbeck
Our personal car got hit and was stuck in the shop for over a month so we needed an extended rental. Enterprise/Hertz was completely out of cars at all locations so our insurance agreed to cover a vehicle from wherever we could find one. I'm now on my second rental from this Budget location and Cheryl and Michelle are so courteous and friendly! Definitely not what you would expect from an airport location. There is a stand-alone location closer to me (Harlingen) but to be honest they are absolutely horrible the 2 times I tried to rent there so I will only come to these ladies whenever I need a car! Even my 3 yr old son loves seeing them!
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May 2023 by Scott Henderson
Enterprise took the reservation but had no cars. Budget helped out, offered us a nice car at a good price, and I’m now a big fan.
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April 2023 by Ricardo Ramos
The front desk agent at Budget in Brownsville/Padre Island Intl. Airport was friendly, professional, accommodating and genuinely caring for the work she does. The car had multiple seats stains, quite gross but overall it was a good drive. The car return was easy and one drops it at the lot next door which is very convenient.
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April 2023 by Ana Frausto
Friendly and courteous service. Took me out of a bind. I didn’t have my credit cards on hand, and they were the only ones who accepted my debit card! Definitely renting in the future with Budget!
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March 2023 by Erick Pineda
Aaron was super friendly and made the rental process very smooth. I love the rental car pickup/drop off process at this airport.
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September 2022 by Beverly Boardwine
Very Comfy Van. My husband and I are moving from WVa to VA then on to Weslaco Texas. Last evening as we were traveling we had no trouble no probs. We found all features working without hesitation. The Cargo Van is The Absolute Best for moving smaller items. The gas mileage was great or we thought so 400 miles to a tank ( give or take ). The prices were for the next 6days in which was a good price. Thank you Budget you have won us over. John Cooper Couch
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September 2022 by Mili Sobieski
Airport stuff was kind and politeGood car, great on gas.Overall very happy with experience with Budget
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August 2022 by Raul Martinez
It sucked, has nothing saying credit cards only.
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December 2021 by Kiki DesCombes
Great customer service. Nice vehicle.
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August 2021 by Stephanie Teague
Pitiful! Waited 4 hours for a car, AFTER MAKING A RESERVATION!
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May 2021 by Alexandru Puiu
Had a reservation, flight was delayed, and they said they didn't have my contact info so they couldn't call me so now I'm stuck here without a car. Very poor service, didn't even try to fix it
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December 2020 by R. Shawn McGrew
Budget is always fast, easy, convenient and the right price! The Brownsville staff was super friendly and efficient. Had us out in no time.
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November 2020 by Sylvia Dippong
Great customer service, great price