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June 2023 by tahiyet kamal
As of May 30, 2023, clean, everything in full working order and fully stocked.
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April 2022 by Matthew Bynum
Awful management
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February 2021 by Sharissa A.
Regards of bad customer service at a shell gas station. The store location is 3865 IH-10E Beaumont TC 77705. I'm coming from Atlanta Georgia, and stop at the location mentioned above to pump gas. While my fiancé was pumping I wanted to go in to get snacks and stop at the bathroom since we still have a long trip ahead of us. As I was entering the door the first thing I saw that the bathroom was closed(a sign). My fiancé was behind me and because he needed to use the bathroom as well and was going to get snacks. I turn to tell him(fiancé) the bathroom was closed. My fiancé turn and ask the cashier if the bathroom was closed but she didn't let him finish and very rued said "that's what the sign says!" What my fiancé wanted to ask was if the bathroom was closed or someone was cleaning it. After that I when to the car to grab a pen and paper to ask the cashier for her name and store site to call to complain about the service she run inside to call the manager. I explained to the manager the situation and the cashier once again was screaming from the cashier and say; "how was rude!" I turn and say; "that wasn't the appropriate way."She was supposed to say "Ma'am the bathroom is closed at the moment." After my response she continued to yelled, and make face expressions. At the end the manager gave me the store location, but refused to give me her name or the cashier name. This incident happened on February 17,2021 around 10:50 AM. I believe shell are better than the way I was treated. I'm a loyal customer of shell which that's one reason why I decided to stop at this particular location to pump gas. Also I believe I was a paying customer and have the right to use the bathroom if it was available. I would've understand if the bathroom was closed but was actually directed and greeted correctly.
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November 2020 by Fiona Johnson
Fine as long as you don’t mind that staff don’t wear masks or enforce it during the pandemic. Get gas and go, avoid inside.
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June 2020 by Jan Åke Schiller
Good gas station
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July 2019 by LayItOnThick Jenn
Closes every time FLIXBUS pulls up so he doesn't have to serve riders. Should not be open if not serving all the public.
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May 2019 by Stephanie Marchena
Service a lil slow inside, staff below average friendly. Only four gas stations. But the place is clean.
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October 2018 by Kevin Krusin
Open 24 hours, pssh.... they lock the doors and put up a sign saying restroom break all the time and stay closed for over a hour very frustrating
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September 2018 by Kevin K.
This shell is supposed to be 24 hrs. Its close to where I work. Ive been having issues with my break lights. Ive stopped here several times for diffrent reasons and I get locked doors with this sign reading closed restroom break. Ive been here 45 minutes and its still locked. This is ridiculous. They do it all the time. Im at the location next to jack n box.
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June 2018 by Cadillac Rose
In and out.
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January 2018 by Lauren N.
Do not waste your time stopping here. The air machine doesn't work. This is a gas only and minimum survival supply place.
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December 2017 by tim pacifica
black girl training newbie today 12/16/17 at 1230p is a beach. she slanted her eyes at me (im asian). plz, management fire this l**** as i will never return here.
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November 2017 by Eric Gleason
Good gas
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July 2017 by Prentice Boyd
Excellent shopping and very clean
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June 2017 by Cactus Flower
Got gas. All ok.
