Still dealing with them messing up my trade-in from September. They sold it as oh yeah you can upgrade your phone for free with trade in... why not do it? No one mentioned all the associated fees and they even entered my trade in details wrong to where no, it wasn't free. Now having to untangle the mess.
October 2022
Sold and put on the wrong screen protector on my phone. It runs right through the front camera and messes up my pictures. I live 2 hours away, so I can’t just return it. He even put the correct phone that was needed on the receipt so the 2 don’t match up. Looks like I’m out $50.
August 2022
Building says Verizon so no way of knowing up front it is an authorized dealer for Verizon, not a corporate store. Rushed into my tablet purchase (salesperson trying to get off work),overcharged. Hard to know who to trust as longstanding Verizon customer.