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December 2023 by Vince T
There is a reason why there are so many 1 star reviews of this place. I won't get into details - but my experience was as poor a service experience as any I can recall - and I've been around for a while. There are many good options in the area. Looking around may be worth your time.
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November 2023 by Koray Adams
The best body shop in town!! I had a small accident, I probably went 6-7 different places, and he gave me the best price and he didn’t even try to charge me for some extra stuff like the other body shops did. Nick is an awesome guy, I’m so glad that I found this place. Highly recommended.
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November 2023 by Ken Ingham
what a joke.. was recommended to oak hill body and paint by a few personal friends. .. Called and discussed damage to my f-250 with Ian... Told me they get right on it and get it and tear it down for the insurance company to valuate damage. cool.. so I took down to shop and dropped off. week 1. excuse of not having a bed lift available as they had other vehicles on the lifts. said they had another lift ordered and on its way.. week 2. no lift, no look at. week 3. no lift no work done. week 4. nothing.. multiple conversations (email) about scope of work and timing. thanked me for understanding and apologized for the delay. following Monday I get an email stating to come pick up the truck as they don't have the qualified technicians or adequate equipment to work on truck..What a complete waste of my time. there is a word in the dictionary No.. if you don't have the skills, time or equipment to provide the service.. just say so and not waste peoples time.OBTW.. picked up truck and took to Caliber repair, they had it looked at and evaluated in 2 days.. guess what??? $40K worth of repair making it an easy decision for the insurance company to total the vehicle..do yourself a favor and don't' waste your time with this unprofessional company..
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October 2023 by Kyle Bowen
They fired me 7 years because I sucked. Great decision on their part. Also great PDR shop
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April 2023 by Julia Push
Absolutely great experience with Ian and the Oak Hill Body Shop. Will recommend them to friends and family for their needs. Happy with the beautiful body work done on my car and the customer service!Service: Body & Trim
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April 2023 by Rachel Stein
Needed an estimate for my jeep - so far great and personable service ☺️
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March 2023 by Justin Araujo
Absolutely dishonest and crooked.My vehicle was involved in an accident and brought to their facility on 2/9 I literally called everyday to check on when they’d be assessing it and I would never get a response. I had to show up in person on 2/26 to talk with the owner nick to get anything done. He assured me he would have it looked at the next day and have assessment sent to insurance same day. Insurance didn’t get the paperwork until the 3/1 when he told the insurance company he didn’t have the equipment to even work on the vehicle.All in all he kept the vehicle to collect a daily storage fee from the insurance knowing he couldn’t fix it. Now I’m out of pocket paying for a rental and he ran off with a daily storage rate he billed to insuranceDO NOT DO BUSINESS WITH THESE PEOPLE
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November 2022 by al Satterwhite
A good place to take your vehicle to get painted at. Real nice and clean environment!!!?
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October 2022 by Courtney Edwards
We took a wrecked bumper in to have all of the damaged parts replaced. This was an insurance claim on another party. The shop quoted us a total bumper repair. After having our car for a week we asked when we could pick it up. They said they were still waiting on sensor parts. We told them we needed the car back but could pay in full if they'd just call us when the sensors arrived. They said they would be in touch. Almost 2 months later, I call the shop and they now state that the sensors were not a part of the original quote and we needed to pay more money if we wanted them replaced. The new manager Ian actually hung up on me as I was explaining that this was poor customer service. They said they recently fired the old manager which is the one who gave us his word, but they will not stand behind it. This shop is not honest or forthcoming. They do not stand by their word. READ ALL THE FINE PRINT AS THEY WILL TRICK YOU INTO BELIEVING YOU ARE GETTING ONE THING BUT ACTUALLY ONLY DO A PARTIAL JOB. Terrible customer service by new manager Ian. Bring Edwardo back!Service: Body & Trim
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September 2022 by Sandy Reed
Tried to get an estimate. Waited and finally left since it was obvious that Bo was too busy, was not interested in giving me an estimate or having me as a client.
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August 2022 by Jade Kanevski
I had a great experience with this shop taking care of some paint & body work on my new car. Efficient and quality work.Services: Body & Trim
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July 2022 by L F.
The painter's work looks very good. Unfortunately you can see overspray on the wheel well liner where it was taped/masked so it's obvious a repair was done. Not sure why liner wasn't either removed or loosened and moved out of the way. My car was hit in the door causing additional damage while in their care causing another week delay in getting the car back and costing me another $350 in rental car charges. They need to update the customer of work progress. In the 5 weeks they had the car I never received a single call.
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June 2022 by Judd Standage
I have been very pleased with the work that I have had done there. When I had a small issue, they honored the warranty 2 years later with zero hassle. I will continue to do business here!
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May 2022 by Louisa Cauvin
They have done excellent work on both our cars. The cars look like new.
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May 2022 by Jeff Niemeyer
I'd rather not write a negative review - particularly with a shop that I had used for the past 10 years but my most recent experience is more indicative of an attitude than their competence.I had my son's car repaired here after an accident. When I picked it up, I pointed out two noticeable gaps in the bumper cover and fender (one on each side). They were going to deliver it to me without saying a word about it.Bo, one of the estimators told me to bring it back and he would make it right. Well, three trips later it is still not right and I won't be back for a fourth. Each time I returned, Bo was more concerned with finding a 'cause' for why their workmanship was so poor - he wanted to attribute it to my son's driving.If it was fixed correctly the first time I wouldn't have to write this review. There are other shops - equally as competent and you won't feel like their workmanship is subject to a critique of the car's care when it is not parked in their repair facility.Services: Steering & suspension repair
