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June 2024 by Shay Davis
If I could rate this store with zero stars, I definitely would. Around a month ago, I visited this store with my nephews to buy some shirts. The initial greeting from the staff was a nice touch. While we were browsing, an associate approached us to offer assistance, which I could appreciate. However, we were then approached 4 more times and asked the same questions. I couldn't help but notice that, as a black woman, I seemed to be closely monitored compared to non-black customers entering the store after me, who were greeted only once and not followed around. It's disappointing that such racial profiling still occurs in stores. My experiences at other locations in Houston have never made me feel this way. I would not recommend shopping at this particular location.
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June 2024 by Neelan Koopan
Really helpful staff and quality items. Got me a cowboy hat. Very pleased
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June 2024 by Tamberly Janke
Great sales on jeans. Friendly staff. Wish the variety was different on boots. (ie. 5 boot styles- all huge square toes, many colors and sizes. Some people don’t like chunky square toe boots. Options sell.)
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May 2024 by Kimberley D Garner
I ordered off the online store and when my order came in nothing fit so they let me exchange for in store purchase.. I tried the jeans on and they fit but, when I got home I put the jeans on and they didn't fit right when I moved around in them.. so I took them back and exchanged them again. The Ariat jeans I have worn for years they had and I am very happy with them. They were nice and helpful and respectful.. I will definitely shop there again!!!!*****
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April 2024 by Joe Fox
Great staff. Really feel welcomed and well served when I visit. Great selection of western wear at affordable prices. Team goes extra mile to make you feel welcomed and appreciated.
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April 2024 by Michael Woolsey
Large selection
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April 2024 by Jose Manuel Rodriguez
Bad service. bad service. I went to buy boots and shirts and the women who run the store serve you rudely. not recommended place. I prefer cavenders.
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March 2024 by Miguelito Márquez
A little disappointed with the false advertising went in to buy a felt hat. Found the one I liked and when I went to check out the price of 239 that was being advertised turned out to be 259. Talked to the manager and even though she saw the price she was saying she couldn’t discount the $20 also made a comment about me complaining about it like I couldn’t afford it. So I bought two.
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March 2024 by Maria S
I like the store. No one really acknowledges you as a customer or even offers to help you.
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January 2024 by Jason Robertson
Awesome staff and a great store manager. Took a hat I bought online to them and Abel was amazing at shaping it and getting it to look amazing.
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January 2024 by Jorge Melendez
Evil.I ordered some boots that would arrive at the store. Until now they have not arrived and have not given me a favorable response.It's been going on for 2 months, I ask for some information and no one there gives me an answer.
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January 2024 by Anthony Moore
Just want to give a business credit when it’s due. Spoke to the manager about a flaw I had in a piece of merchandise I purchased and he was definitely understanding and helped me out without a doubt. Staff is always amazing as well and always helpful.
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January 2024 by Dayyvenn Valentine
Nice service and great vibe.
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January 2024 by Betty Munoz
Loved it
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December 2023 by Kenny Gruber
Real men wear boots and so do beautiful women!!! This store has all your boots and chlothes to make you look great!!
