-
June 2024 by rob kube
Absolutely terrible.
Bought 8 quarts for 250.00.
Didnt even give me 1 stir stick.
Took over an hour in store.
It's like it is their first day in the paint business!
Returned next day for stir sticks.
No apologies could not have cared less! Shameful
-
June 2024 by Magdaleno Hernández
Very bad customer service from the manager.
-
June 2024 by rene hernandez
Horrible customer service from the manager Chris. Pretty much called me a liar and refused a return. From all the reviews I'm now seeing I see I'm not the only one unhappy from this individual
-
January 2024 by Dustin Fudge
Very professional. Always delivers on time. Clean store.
-
September 2023 by Jeff Haviland
Current staff is run by a rude individual (tattooed left sleeve, ego and bad attitude). Nothing is ready when I come in, even when I call ahead. Not a single person greets me when I walk in the door except for the gentleman with the afro, super nice guy. The product, tools and sundries look like they were organized by a millennial who never takes care of their room. Roller naps on one side of the store and the other, tape a mess, can't find things and when you ask, you simply get "Whatever is out there is what we have", instead of service and assistance.This location represents why we as a business have stopped spending money with Sherwin. Kelly Moore and Texas Paint (Benjamin Moore) have -exceptional- service and make us feel cared for and welcomed. Their stores are properly organized and the staff cares about our shopping experience. For being the major contender in the paint store market, surely Uncle Sherwin can step up the quality of staff and training.Will not be using this location any longer, complete waste of my time. I'll now go out of my way to shop at Sherwin locations that I know have a staff that cares. Thank goodness my new rep Miguel is a good dude, he'll likely single-handedly keep me spending money at Sherwin due to his quality customer service alone.
-
September 2023 by Ximena Gonzalez
Wish I could give ZERO stars to my experience at Sherwin today. We have been going to this Sherwin Williams for YEARS now and have NEVER encountered such poor customer service. Everyone stay away from CHRIS at this location. He is the most unhelpful RUDE and overall the biggest jerk. I don’t know if he was just having a bad day but the attitude/treatment was uncalled for. Save yourself the uncalled for attitude from this guy CHRIS. Sherwin-Williams do better on hiring employees. I know this isn’t what you represent.
-
August 2023 by Howard K
Excellent paint store and excellent products. Could use a little bit more help however
-
July 2023 by Elvis Del Real
They take forever don’t recommend just go to Home Depot instead.
-
July 2023 by Don Pope
Great service
-
July 2023 by Jose Trejo
Good service
-
July 2023 by Andres Mendoza
They have anything you need for a paint job. Professional or personal the guys are very polite and helpful.
-
June 2023 by Francesca Nobles
Wow walked in the door no one asks for a name. No one told us we had to be signed in with them. We had our paint and was gone in under 7 minutes and I didn't get the young man's name but hes exceptionally nice we had just left South Cooper where the young girl did not know nothing, horrible experience but they made up for it at North Cooper very nice people.
-
May 2023 by Novosta tucke
Wow walked in the door no one asks for a name. No one told us we had to be signed in with them. We had our paint and was gone in under 7 minutes and I didn't get the young man's name but hes exceptionally nice we had just left South Cooper where the young girl did not know nothing, horrible experience but they made up for it at North Cooper very nice people.
-
February 2023 by Kristina Mendoza
They have anything you need for a paint job. Professional or personal the guys are very polite and helpful.
-
November 2022 by Amy Bryant
I’m not sure how these people stay in business with this kind of customer service! It’s my second attempt to buy paint & yet again one customer in front of me and 5 employees just standing around cutting’ up! I waited and waited BOTH times & not even an acknowledgment - nothing! Fire them all & start over please! I prefer Benjamin Moore paint because of the paint quality & customer service, but don’t have a choice since new kitchen cabinet company only uses SW, and just trying to buy a few gallons to pick a color. It’s baffling why they have so many humans on staff to do nothing!!!
