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April 2024 by Elias Sanchez
I have been paying for my cell phone insurance for months and my cell phone screen broke and now they are telling me that they cannot replace the screen so I paid 250 dollars for another one and if I don't like the insurance I should remove it ?then why pay insurance if it's not going to work for me
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January 2024 by Jose Avila
The worst service I have received in a cricket store, in a racist tone, they only tell you that they cannot make any changes to your account that you must do it by calling 611
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December 2023 by Veronica Lara
Alex is an amazing person! He will explain everything and has awesome costumer service!! Recommended 100%
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November 2023 by Aniya Perez
Miriam needs to be fired she don’t belong dealing with customers she isn’t friendly and she is disrespectful. She doesn’t know how to do a simple thing like add a line. Promise you if I was there when she was dealing with my grandma she wouldn’t have been talking crazy like she was to her. Already put in a complaint with corporate usually am not a “Karen” but I don’t play about my family members and I’m sure nobody would want there family to be talked to like she was doing to mine.
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August 2023 by Debbie Mcwhorter
???????!!!!!!!
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Great service provider
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February 2023 by Hector Molina
Dont waste ur time bad customer service if i could i would give no star
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October 2022 by Sott Taylor
There service is pretty good
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September 2022 by Ozzy Castaneda
It's better to buy an unlocked phone from best buy, no upgrade fees and no extra charges.
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July 2022 by Arthur Mendez
Good place
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February 2022 by Kim Spears
Worst Cricket ever. I waited more than 1 hour just to pay my bill, and couldnt do it. Just one person working. And I saw her rolling her eyes twice to the costumer when she was not seeing. After 1 hour I just left.
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October 2021 by Wade B.
the staff is completely unprofessional. the associate helping me, Dabreon, had no idea about the products she was selling and could not answer my questions. the manager, Monica, appeared angry and hostile and had a very bad attitude. worst customer service I have ever encountered. I do but recommend this store to anyone and I will never visit this store again.
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August 2021 by Luis P Mireles
I went 8n to get an additional line put on my account, I was assisted by Daebreon and Monica and they were very helpful and patient and were able to get us setup. Job well done ladies!!!
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July 2021 by Aleidis Marrero
Very bad service, they make you wait like 4 hours and in the end I don't recommend it for anything. The manager's name is Monica. She is the one with the worst treatment. She arrives angry and with a very bad character.
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July 2021 by Paul Roca
Bought a new phone online and Jason was very helfpull in transferring all my info even tho the phone wasn't purchased there
