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February 2024 by Lauro Barreto
We are a socially responsible company, we care a lot about your safety and your comfort when traveling by OMEX bus.
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February 2024 by Christopher Rodriguez
Good experience
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January 2024 by Lisbet Lomas Vega
Recommended
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November 2023 by Miguel Solis
Their trucks are very nice, new “shame about the super rude staff, the very despotic lady, it is as if they were doing you a favor by taking you to your destination. I think that more than $100 dlls is a good fee to receive that bad treatment and have a bad time with that terrible customer service. I invite you to do something about it. We have been clients for more than 8 years and for 3 years now. It's the same story with that woman in the office who serves you very reluctantly!! You already have to put your suitcase on the truck yourself, they give you the tag for your suitcase so you can put it on yourself, you do their job completely, I can do it but I think we pay enough to have a better service.
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October 2023 by Mary Rodrigez
Here, good attention as it should be
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September 2023 by Adriana Simpson
I liked it
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September 2023 by Carlos Guardado
Much more comfortable than most
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July 2023 by Percy P
Liar secretary no help, don't trust this company.
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April 2023 by Rebeca Vega
Good afternoon!I am writing to make you aware of an incident that we had on the way from Hereford to El Paso... The second driver of whom I now have no further information, only that he has long hair and braids his hair on March 10 almost us kills, he left the road repeatedly and for a long time he was exceeding the speed limits, several passengers had to speak loudly to him for him to agree to let the first driver drive, since he was lost from the road for more than 50 minutes.This was really unfortunate, I had a serious crisis picture derived from the event that night. More than 15 days have elapsed since that event and no one from the company has approached us. Therefore, I request that the amount of my tickets be reimbursed since I have spent too much on their medical care.I hope that with this note and the complaint that I leave in your offices in El Paso it will be an alert for you and you will avoid a misfortune. I hope to have a favorable response as soon as possible.Thank you!
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January 2023 by Irasema Acuna
(Translated by Google) Very good people with a lot of respect. They ask you if you want to know something or need something the trip will be smooth I liked how they treat the people and God bless all those who go on that route to Durango Mexico and all the others who go to Mexico God bless me bless(Original)Muy buena gente con mucho respeto. Te preguntan si quieres saber algo o necesitas algo el viaje va a estar suave a mí me gustó cómo tratan la gente y Dios me los bendiga a todos los que vayan en esa ruta para Durango México y todos los demás que van para México Dios me los bendiga
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January 2023 by Luis De La Garza
(Translated by Google) The worst transport company, having no competition, lacks it. Respect for the client, blatantly making him wait without the arrival time of the truck, nothing is known, it can last hours waiting and they, very removed from the pylon penalty, give excuses to someone who knows about transportation, some cheap excuses that there should be a boycott if they put it that way care and give better service.(Original)La peor compañía de transporte al no tener competencia le falta. El respeto al cliente descaradamente haciéndolo esperar sin hora de llegada del camión no se sabe nada puede durar horas esperando y ellos muy quitados de la pena de pilón dan escusas a alguien que sabe de transportación unas escusas baratas que debería haber un boicot haber si así ponen atención y dan un mejor servicio.
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January 2023 by Alma Marquez
The driver was so nice.. Very good service.. I like it..
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September 2022 by Edgar Leyva
(Translated by Google) Booked this busline for a trip from el paso to kansas city. First bus was super uncomfortable and the power outlets did not work and only made it from el paso to cloudcroft new mexico. A whopping 45 minutes before having troubles. Parked at a gas station and waited for a replacement bus. We had to help transfer our own luggage from one bus to the other. Second bus was a bit more comfortable, power outlets worked. Awesome! …. Not! Here we are broke down again in Dalhart Texas.First and last time with this bus line.We bought tickets from this Los Paisanos bus company for a trip from El Paso to Kansas City and to begin with the bus is super uncomfortable! Second, the plugs to charge cell phones do not work. And to finish, I walk the truck for 45 minutes and we are stuck in cloudcroft new mexico. 1 hour for another truck to arrive. The other truck arrived and we passengers had to transfer our bags ourselves. The driver just said “if you want to get to your destination, you need to help us” and we left for our destination in the other truck, blessed God…. 8 hours later here we are stranded again in Dalhart Texas with truck mechanical problems.First and last time with these mentioned COUNTRIES!!(Original)Booked this busline for a trip from el paso to kansas city. First bus was super uncomfortable and the power outlets did not work and only made it from el paso to cloudcroft new mexico. A whopping 45 minutes before having troubles. Parked at a gas station and waited for a replacement bus. We had to help transfer our own luggage from one bus to the other. Second bus was a bit more comfortable, power outlets worked. Awesome! …. Not! Here we are broke down again in Dalhart Texas.First and last time with this bus line.Compramos boletos de esta compañia de autobuses Los Paisanos para un viaje de El Paso a Kansas City y para empesar el autobus es super incomodo! Segundo los enchufes de para cargar los celulares no funcionan. Y para terminar camino el camion 45 minutes y nos quedamos tirados en cloudcroft nueva mexico. 1 hour para que llegara otro camion. Llego el otro camion y tuvimos que nosotros mismo los pasajeros transferir nuestras maletas nosotros mismos. El chofer nomas dijo “si quieren llegar a su destino ocupan ayudarnos” ya salimos a nuestros destino en el otro camion, bendito dios…. 8 horas despues aqui estamos tirados otra ves en Dalhart Texas con problemas mechanicas del camion.Primera y Ultima Ves con estos mentados PAISANOS!!
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September 2022 by A F B V.
They don't open at the time they say.
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January 2022 by octavio hernandez
(Translated by Google) Very good very sick(Original)Muy bien muy hamables
