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November 2023 by Ragul R
The lady at the store is extremely rude and they were discussing their personal stuff.. she annoyed my baby as well.
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April 2023 by Trina Curran
Adorable clothing for little girls! Dress them up just like a tiny executive for the office!
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December 2022 by steph ajayi
Love this outlet store! Always have great finds.
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December 2022 by Morgan McRobert
I have spoken to some of the ladies here before and they were very nice but this time I was looking for something specific while my children were not cooperating well. I was holding an item in my hand and looking to find the right sizes in other items. I watched other customers get help but no one acknowledged me. I finally asked about sizes and while the cashier was nicer about it an older thin lady answered me with a blunt scowl and attitude. I felt so unwelcome. I don’t usually expect extra help in stores but at a time I obviously needed it, in a “nicer” store, where other customers got help, it would have been nice to have been asked.
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October 2022 by Pooja Desai
The staff here is extremely rude , ignores customers.
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October 2022 by J C
DeAnna is so helpful and the nicest!! Went above & beyond! Even over the phone too
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July 2022 by Alberto Velandia
(Translated by Google) Okay(Original)Bueno
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July 2021 by Kim k
I was treated very well . The associate was very pleasant she was very conversational and friendly.
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June 2021 by Semra Demir
This location has some of the worst customer service that i have ever experience. They had gestures that did not want the customers who came to the store, whose faces did not smile. I do not recommend that you go because you cannot even get the necessary answers to the questions you ask
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March 2021 by Elizabeth Rivera Tejada
The girls at the store are extremely rude and did not greet anyone upon coming in. They all had a attitude and looked as if they did not want to work. Due to this I didn’t want to buy anything and left.
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March 2021 by Mindy Chiem
I know other people had bad experiences but I honestly like that they don’t berate you with asking if you need help. The store manager is one of the most helpful people, she might not be the friendliest, but she really will go through a lot of trouble to help out. She definitely goes above and beyond to help customers out. The key here is you do have to ask. If you shop here often enough, she remembers who you are.
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February 2021 by ryan jaurequi
To go along with the previous reviews, this Janie and Jack location has some of the worst customer service that I have ever experienced. My wife and I went into the store to look for new born outfits and had the worst experience we could have ever imagined. We were the only “customers” in the store and were ignored by the two associate workers that were in on duty. They never said hello, can we help you, and never acknowledged we were there. Nice clothes, but horrible customer service. If your considering shopping here, I would recommend that you skip it and go to Osh Kosh or Carter’s.
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December 2020 by Holly Seward
Absolutely horrible! As a sales clerk or manager your job is to sell, help your customers! I was ignored by 2 associates. I went in with a purpose and went to 3 other stores to avoid giving them my money!
