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June 2024 by Mr M.
Terrible service... it is a Saturday afternoon. They only have two people checking out and the line was 6 people along and wasn't moving. I asked someone on the floor for help and they said they were just in training and didn't know. I left and left my $150 purchase behind. They are lost on mine I can get it somewhere else.
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May 2024 by Pilar M.
Went for a color match for a foundation & concealer. Nicole was absolutely amazing. She was so helpful & patient explaining what would work for my skin tone. Especially for my dry skin. Highly recommended Ulta at Stacy Road in Allen. After having a disappointing experience at Macys at Stonebriar mall. They literally just gave me two sponges to match it myself. Just wanted me to buy Mac products. Which I didn't want. Ulta will be my go to for all my make up needs as always.
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January 2024 by Janece E.
I got my haircut done by Fatima, and she did such a great job! she gave me exactly the kind of haircut i was looking for, and she also was super pleasant to talk to. Most places I just sit in silence waiting for the cut to be over, but she made the experience very welcoming and relaxing, I would visit her and this store again!
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January 2024 by Ifrit M.
Ivy did an amazing job on my hair. I got the haircut and now my hair feels so healthy and clean!!! I'll definitely be visiting again!
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December 2023 by Farhana A.
Ever since my stylist left, it's gone downhill. They will cancel your appt without notifying you, they seem to be short staffed most weekends. Just not a pleasant experience. I would not recommend this Ulta to anyone. I'm pretty sure my old stylist left because of these issues. They probably worked her to death.
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September 2023 by Hailey L.
It's a good ulta to go to but when I was having problems with my date of birth because it was my birthday Sulvena and the other lady wouldn't help me and they said that I would have to call guest services, and when I did, no one answered, and I tried texting them so I went to the other Ulta off of North Central and the lady was able to help me, even though my date of birth wasn't changed, and I also had a proof on my license that it was my birthday so go to North Central in McKinney instead because the ladies don't want to help you there at the one in Allen. And they seem to run out of birthday gifts all the time and they didn't want to help give me a replacement birthday gift instead.
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August 2023 by Kyerra B.
I had no business ordering makeup because I have enough. However Ulta sucks me in with their weekly ads. I placed my order online and went to pick up the order on lunch. I was greeted immediately upon entering the store. I'm not familiar with this locations pick up area so I walked in and asked where the pick up area is and the manager Terrell stopped stocking items to assist me, located my items, and checked me out. He was so professional and kind. I've been to this store one other time and received the same exemplary customer service from him and the staff. I think this is my new favorite location.
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August 2023 by Richa T.
Came here for a haircut and this was a fantastic experience! Pros: + Not super crowded on a weekend + Staff was very knowledgable + I asked for a couple of different elements to my hair cut. I really appreciate that my hairdresser asked me for pictures of what I actually liked. Turns out, I don't know how to describe what I actually want + Well organized store + Will definitely come back soon. IG: QueenOfAdventureNYC
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June 2023 by Nicole Wallace
My daughter is sensitive to waxing but Jalyn made us BOTH feel at ease. Apparently the process, which used soft wax, was painless as there were no tears (like at a different brow bar) only smiles. Her brows were PERFECT! Thank you Jalyn!
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January 2023 by sourpatch X Gaming
Jalyn made sure i left with the shape i wanted and products i needed, even made sure to leave spots alone that are growing back in.Service: Eyebrow shaping
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November 2022 by Whitney K.
Mindi did such a great job on my hair. I will definitely be visiting this salon again.
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September 2022 by Cris Gale
My partner and I had a wonderful experience getting our brows shaped and tinted for the first time! Lauren and Jalyn are both so professional and nice, and they made us look and feel awesome!
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September 2022 by Lindsey Reynolds
Lauren is absolutely incredible and is the best brow arch expert out there! She is so sweet and she makes my brows look absolutely stunning every time I see her. Highly recommend Lauren!!
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September 2022 by Chelsi Bryan
Absolutely recommend and LOVE Jalyn! Not only is she an amazing brow expert that kills it every time, but she makes every visit super enjoyable! Makes you feel like you're family/friend instead of a client. ❤️
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September 2022 by Sofia Chernylo
Lauren is a great professional and a wonderful personality! I enjoyed meeting her very much. She obviously knows what she’s doing when it comes to eyebrows.
