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June 2024 by Kaleb Chancellor
Horrible electric company.
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March 2024 by Chris Chism
I, a new customer, overpaid my electric bill as a precaution, and then they still shut off my power twice in the last three days. I work from home and could get fired if this keeps happening.
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January 2024 by Donald Wink
Unfortunately I can't give them 0 stars. Texas is supposed to be unregulated and we are supposed to be able to choose our electric company, but some how this Mafia (Co-Op) has been able to lock out all competition in my area. As a result they can charge anything they want.My electricity usage is lower than last year but the cost went up 135%. Their customer service claims it is because of the cost of natural gas. My neighbor who lives just outside of the Tri County exclusion zone has seen his charges drop while ours has continued to climb.I have submitted a complaint with city of Fort Worth and with the Texas AG but since organizations like this get their territories by buying politicians I doubt my complaints will go anywhere.
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January 2024 by Gumseng Lamau
Good job, you have provided another outage during this cold weather and on a weekday too where people are about to go to work.
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November 2023 by Johnny Good
I’ve been with this electric company for almost two and a half years and do not recommend them if you have any choice. Unfortunately, we did not due to the apartment complex we lived in.They made it incredibly difficult for me to get a letter of credit for a new electric company to waive the deposit despite my long history of being with them; I had moved to a different unit a few months ago and they refused to give me the good payment history for the last account that had been closed from my old unit. The letter of credit I received only had three months of my good payment history and the representative had to “ask her manager for approval” to give me the rest of my history from my old unit. What’s the point of paying on time for years if you’re not going to give me proof of my good payment history for a new company?I cannot believe you pay to be apart of this co-op.
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October 2023 by Donald Adair
ROBBERY
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September 2023 by Cosmos Ryuujin
Improve your business mongrels. How are we the only one who is out of electricity in our area? My whole neighborhood is down just because of a rain. The houses and businesses near me are brightly shining their beautiful lightbulbs.
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September 2023 by Montana Brickle
Worst electric company of all time. Their monopoly should be illegal
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September 2023 by Socorro Green (re)
Absolutely outrageous
Why is the electric so hi
I don't have a big house????
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September 2023 by Diane Welch
Co-op owned, member's benefit from any overage after debts are paid. No middle man.
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August 2023 by Josh Furby
I suppose when you monopolize a utility service in an area, you can treat customers as poorly as you like.I just moved into a Morningstar home in the heat of the summer and even though the electric was scheduled to transfer yesterday to my name, it was disconnected and I was told that they would reconnect by the end of the day for $50 otherwise it will reconnect tomorrow by 5pm.What is the point of a review when customers have no choice of who will provide services?I asked spoke to two representatives from Tri-County Electric. Both ladies were very inconsiderate and rude.
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August 2023 by Kyle Wright
How these people are allowed to steal from so many others is beyond me. I hope you all are happy lining your pockets while the rest of us try to figure out how to buy food. You all are criminals.
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June 2023 by Beaux K.
No choice. Insane billing with only 2 weeks to pay means you can't really plan if you get paid on a normal people schedule. Monopolies always suck.
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June 2023 by MonDa Abreu
This has been the worst forced decision I've had to make when moving residence. Unfortunately, they only demand this option from me, but how barbaric as a cooperative to see how they cheat their customers. My bill has gone up 60-70% this summer, even when we're not even home. You waste your time if you call to have them come look at the meter and they say it's automatic and it's perfect because it never has errors, that the complex I live in is to blame. They really are extortion and looking at their reviews I'm not the only one who thinks the same. They take advantage of their clients and in a very shameless way they steal within the invoices. I asked that they send me the daily consumption to keep track and it is incredible what I supposedly use when I am not at home and even disconnected I have most of my things. THE WORST, they do not solve ANYTHING for you, they give you a generic answer for everything, over the phone they blame the management of whoever recommended it to you and also insist that since it is hot that will make your bills go up much more. Not even with the previously recognized companies that I had, I felt as ROBBED as with this cooperative. I WOULD NEVER RECOMMEND THEM.
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June 2023 by Manuel Canha
If you must move to the area, evaluate well if necessary. Because they will force you to hire this cooperative that is a real scam on their customers. You don't want to pay a rising bill every month even when you're never home. FLEE FROM THIS COOPERATIVE!! Check the reviews because the bad ones DO NOT LIE!
