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“Transferred business accounts here and have been exceptionally impressed with the customer service and ability of Liberty Capital to provide the unique services that we need.”
“I recently totally vehicle. When I called to get a payoff, Martha Mccreary was fantastic. She asked if I needed to be approved for a replacement. She sent me a pre-approval letter within a few minutes. She gave exceptional service!! It made this terrible event very easy to manage. I had a new car within a couple of days. I would definitely recommend Las Colinas to my friends.”
“Frost is the best and most convenient, helpful Regional Bank in the Country! Never have I phoned or visited a Frost bank branch in my city of Dallas that I haven't received superb service. This is one of the few institutions that you really can almost trust all the way.”
“I've been reading some surprisingly less than stellar reviews here and wanted to counter with my experience. I have had nothing but amazing experience with Legacy. When it switched to Prosperity, there were some hiccups during training that seem to have smoothed out... I don't feel nickel and dimed at all! I have my business account here, a personal savings account, and my mortgage. In fact, I would never have gotten a mortgage if it wasn't for this bank, because I own my own business and don't have the regular W-2 income most mortgage cos look for... I also just did a refi this week with them and didn't even look elsewhere, because the rate was awesome and I didn't think it was worth an eighth of a point to give up their customer service... they also made the PPP process, both applying and forgiving, very simple - saving my biz! Maybe the other users don't have the same type of accounts or don't have much money or activity here... But I have been here for a very long time and have lots of activity and I've never had a charge except to buy physical checks which I really don't use that often... In fact, one of my clients wanted to pay me via electronic transfer that had a fee... I called the bank and they waived it. They also freely gave me the direct line to the manager and to the bank's main number. I have direct emails to the mortgage banker and the manager, and they're always very responsive... I've even called the number listed for this location on the iPhone app and somebody answered after hours through a service... So I'm not sure why these other people aren't getting good service... I can't remember a time over the past 12 years that I've had anything more than a hiccup that was annoying... Such as being used to going through the drive-through and them knowing exactly what I want then having to tell the new person what my specifications were... Totally reasonable, but they had spoiled me! I highly recommend this location... Which is my only experience with Prosperity.”
9AM - 2PM
14250 Marsh Ln, Addison
Banks
“The lady at the drive through is so nice. I was making a transaction on my birthday and she wrote me a happy birthday note. I thought it was so thoughtful and friendly.”
“I have been banking at this location since 2003. It was Wells Fargo at the time, then turned to Citi Bank, BB&T and now Truist. Staff is very helpful and friendly.”
9AM - 2PM
14250 Marsh Ln, Addison
Banks
“I’ve only had good experiences. The location is convenient. The ATMs are easy to use and quick. The staff is always helpful when I need to go inside. Chase is a great bank to use. I’ve never had any bad experiences. Their website makes life easy too. I rarely need to call or stop by for help.”
Open 24 hours
3701 Belt Line Road, Addison
Banks
“They are very friendly and attentive. I needed assistance with a lien release and Danny Gonzalez quickly jumped on it. He also briefed his partner on the case as he would be leaving on vacation in the coming days. Very impressed.”
“I went today for a few questions and to fix an issue with my account, Goldie reached out to me, she was super friendly and offered to help me fix my issue quickly while she waited for her appointment, it shows the dedication she has to help even when not required to. Made my experience in Wells Fargo welcoming! Thank you.”
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“Happy State Bank has been my bank for over 25years when my daughters school started them off with savings accounts. The name says it all, they are always HAPPY to help and Sherri Dakin is a TREASURE and always knows how to help or she finds the answer with a solution in a very timely manner.I have been at the bank and another customer was there as well and we both concurred that we loved HAPPY STATE BANK, and request they NEVER change the name HAPPY STATE BANK makes us HAPPY to do business, we truly feel that way and want to say THANK YOU TO HAPPY STATE BANK AND BIG SHOUT TO SHERRI DAKIN, For coming to work every day joyful and ready for excellence with every customer!? Respectful and Loyal Customers,Angelia and Amelia Mugavero”