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January 2024 by Johnson Boyd
Was a great experience
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December 2023 by Senor Chappo
I love this store. I won't visit any other location. Everyone is extremely helpful and professional.
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December 2023 by Deliveries Myliu LLC
Do not waste your time going to this location. We went in to upgrade a phone with a trade-in and instead of just doing a regular upgrade they tried to be sneaky and add a new line without telling us. We thankfully noticed it the same day when I looked at our account. My husband has been back to the store 3 separate times seeking help. Each time they told him they cannot do anything. We have since put in a complaint with customer support who has escalated it but basically told us we have to return the new phone and wait for another one to be sent. Luckily they refunded us for our troubles. But it’s unacceptable for a business to screw up something so much and then tell us sorry there’s nothing they can do to fix it. Maybe you shouldn’t work there if you don’t know what you are doing.
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December 2023 by Leza Strayer Joyful Taskers
Worse experience ever! Go to Verizon and save yourself the headache. Trust me cheap service is not worth the trouble and will be more of a headache than it’s worth. No one at this store is helpful and has no idea what they are doing. They cost us time and money resulting in us canceling service and going back to Verizon. 2 years with AT&T and we’ve had nothing but issues from day 1 and constantly told they can’t help us.
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November 2023 by Lois Hays
I was helped by a young man who was so knowledgeable and concerned that I understand. Rare these days.
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September 2023 by Jason Smith
I have had the worst experience doing business with this place than anywhere else in my life. Catherine is absolutely horrible do not do business with her.
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July 2023 by Titus Blakeney
Katherine is an incredible sales representative that helped us keep our service with AT&T over 2 years ago after some serious prior disappointments. Now, not only has she kept our faith in the company, but has restored it to a greater level and we have returns to specifically see her two years later for upgrades and increased services as well, during that time.This experience was solely made by her professionalism and sincere approach to help customers. She needs a raise, a promotion, and a bonus. Her value cannot be overstated.
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May 2023 by shannon jones wallace
Really nice young man helped me out very helpful and professional from the Paris location henry county
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May 2023 by Kim Rayburn
Needs more workers the wait is to long, they are nice
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April 2023 by Dustin Odom
Was at a 3 star but Im going to a 2 star for the cookie cutter BS response.
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April 2023 by don redden
Sales person was very knowledgeable about att services
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February 2023 by Cameron Berry
Went to see Katherine and she was excellent. Got my family of 5 swapped over with 5 new lines from another provider with ease. Highly recommend. A++++
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November 2022 by Christopher Johnson
This is Gary Hagan, Im using another customer phone to leave this review. My mother and I were very displeased with a rep there. Ive been trying to get an issue resolved and they rep was rude and nasty to my mother and I. TERRIBLE CUSTOMER SERVICE!!!
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October 2022 by Brittany Tolley
Katherine is amazing to work with! She was so helpful while switching carriers and us being new to AT&T. We would have swapped a long time ago knowing what we know now. 100% recommend.
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October 2022 by Catherine Sparrow Overby
Katherine is the girl to go with all phone questions. She is courteous, and very experienced in her knowledge of phones.