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February 2024 by Isaiah Summers
I went into 3311 Gallatin pike To shop for firearms, because I do security. I must say,that this is the best shopping experience I have ever had in Nashville . James is so caring and courteous about your needs and will make you feel appreciated for your business. A true professional. I will recommend James and this location to all of my people!!
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February 2024 by Larry Staggs
This past weekend, I went into this Cash America location to see about a guitar they had for sale. During my visit, I was so impressed with the way that the associates and their manager James interacted with the customers. It was almost like stepping back in time when people knew you by name when you went to their store. I was definitely sold on the guitar after seeing the level of service they extend to their customers. I will definitely be back!
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December 2023 by Rhonda Conner
This was my first ever experience selling property at a pawn shop. I was a little nervous but after reading the reviews here I felt more confident going in. James took care of my transaction with friendly and helpful professionalism. The store is neat and well organized. I appreciate the way I was treated here and will definitely be back in the future!
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December 2023 by Joseph Lovell
Lonny and James we great to do business with. Easy to talk to and make deals with. I would recommend them to anyone . I went in there and got great deals . Thanks again guys . ( The whole team was awesome . ) Hope y'all have a Merry Christmas.
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December 2023 by kimontrez cole
James is a good work give the a fair price for you belongings this is the only pawn shop that I sell my belongings James is the best
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December 2023 by James Bunch
I went and bought a ps4 from there and had a great experience! James,Lonnie, and Lauren were awesome and everyone was super nice. I would recommend them to anyone and I will be coming back.
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December 2023 by antonio Rice
This store used to be amazing none of that suits the new management and new employees here in the last 4 months to smoke went down here today is November 22nd I woke up call down here to make sure they were open he said yes we're close at 6:00 I get here at 528 they to pay off my balance and telling me I should have called first I'm telling them I did call First they lock the door on me anyway had already said I was not coming back to this one no more even though it was one of my favorite spots to come to you need to find so no qualified people that know what they're doing I understand it was the day before Thanksgiving but I called just to make sure before I went to the bank and then drove here
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March 2023 by Mary Bland
James & his crew at this location are amazing. They will not make you feel like an idiot for needing a little extra cash and will do their best to get you what you need. Definitely recommend this location over ANY cash America location.
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January 2023 by Maicole Shelton
They are so rude
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November 2022 by James Boyd
One of my weekly stops,just to see what's available.
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May 2022 by Chris russell
Worst pawn shop i been in .called ask if they buy cat amps they say yea. I get here an go in an out 3 times trying to get them to check it out. Then they wanna get attitude bout.
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May 2022 by Latommia Usery
So today I went in there I ask to get my ring oudo u think the manager came out no not topeak with me the manager went ot the cashier already had a attitude like she did not want to work so I look over it. I ask the cashier why I have to pay more she said it was due yesterday I said are u sure she said the computer want lie to me I just laughed so I pull out my card she said we don't take cards I said wat remind u it's not no sign up there say they don't take debit or credit cards or don't say just cash only so I ask to speak a manager cashier he said what real smart I said it's me want to speak with u . Don't you know the manager came out to speak with the customer not me it was a white guy the manager didn't look my way at all just because black I should not get treated that way the manager have something against black people and he thought I was going to go off no I didn't I got my ring out took his picture and left I want be back
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October 2021 by Keeara Rogers
Went in to downgrade my phone (iPhone 11) and get a lower model phone. First the manager did nothing but question my receipts showing I bought my device IN FULL even though it clearly states I paid $1400. Then they bring out an iPhone 6 for $300 as if it’s some kind of deal. The XS was $312 btw. A whole 4 generations newer. Then she tell me AFTER offering me the 6 that the prices are inaccurate. I bet they wouldn’t have been inaccurate if I decided to buy it though. Then after all that I’m offered $140 on an iPhone 11. A joke. I laughed all the way to my car. Sold my phone an hour later for $450
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October 2020 by Richard Rouse
Going to pawn shop to raise money is an undesirable experience. But if you find yourself in this situation Cash America at 3311 Gallatin pike is the only place to go. Tonya is a long time manager there and is the person to see. She is kind, she listens and makes the best possible deals. I no longer live on this side of town, but time and again, it proves to be worth the trip.
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June 2020 by Joshua Chapin
There are always going to be some bad experienced that are totally right, but if you are literate, you will understand that statistically speaking, consistently around 10:1, people talk about the bad experiences compared to the good. You'll also understand that most negative reviews on this location especially, are made by the same people who didn't know that McDonald's coffee is hot. These folks at this location have taken care of me for over 3years, the staff is typically friendly and great, (and when they haven't been, they've at worst been polite and completely attentive). Tanya is an absolute delight, willing to help you break down and understand the best strategies for your situation to help YOU, not just make money off of you. This place should have at least 4 stars at all times in my opinion, and most of the negative reviewers need to either go list online, or watch ONE episode of "American Pawn" or "Hardcore Pawn" and PAY ATTENTION, because the industry isn't a charity- it's a business. And depending on the flow of season, items, inventory, or demand, you may or may not get what you want for your items, but the service and staff in my opinion are ALWAYS good here.