More issues than any other bank I’ve ever had. Company as a whole is complete joke. Nobody in the bank can actually do anything and constantly being put on the line with a foreigner that cannot speak any English.
September 2022
Why does a bank open at 9 and close at 4? They don’t even work bankers hours anymore 9-5… how is someone who is working during these hours supposed to make it to the bank?
September 2020
So anxious to charge fees but make so many mistakes on their end. Double standard. I make a mistake and it is a $35 fee. They make one and I get to drive down and straighten it out. Manager needs customer service training.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.