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October 2023 by Alisha Dalton
Walmart stepping up their game! Clothes and shoes are actually super cute and worth the price. I bought some cute fall boots, jean flare pants and a shirt for under $50 together. The self check outs are usually fairly quick to get through.
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October 2023 by Jenice Teets
Always find everything I am looking and need. And the people are very nice.
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September 2023 by ronni hixson
Did an online order and went to a spot checked in and waited FOREVER!!!! I asked one of the workers why people were pulling in behind me and getting their stuff before me and she told me I wasn't checked in correctly??? Uh I did the check in and it told me they would be out. So I know I checked in correctly! I was there for an hour and 30 minutes just to pick up a car seat! 1 car seat!!! Get it together walmart!!!
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September 2023 by George Cigany
Ordered size 13 shoes and was given size 9. I have no idea how they expected them to be a good substitute. Was informed by assistant manager to bring them back and they would scan the label on the bag to credit my money back. The person who came out didn't know what to do, but took the shoes back into the store. Now waiting to see about the refund. This is the first time I've used this service and the last time. I really am beginning to hate walmart.
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September 2023 by Ginny Keith
I have going to Walmart for quite sometime for no other reason than there are no stores in Morristown that sell groceries and other merchandise. Walmart has totally gone down hill but being that’s our only option here in Morristown I assume it does not matter to them. I went to Walmart on W. AJ Hyw in Morristown on September 7th. I happened to run across several cans of my grandchild’s baby formula, which right now is very difficult to find. I got the allotted amount and processed to the front to check them out. In the past I have used the card number, I’d pin on back and personal pin because I do not carry my daughters card. They let me do this every time. This time I ask a young man who was in charge of watching self check outs (this was during the day hours). He had to ask the manager & came back & said “ no you cannot do that”. So I asked who the manager was & he pointed her out. Elderly short blonde lady that as soon as she turned around I could tell she had missed her calling and literally despised her job. I looked at another cashier & she just rolled her eyes at me and whispered “I’m sorry”. I asked the lady if she was the manager and she proceeded to babble “ I’m the front end blah blah blah”. Ok I don’t know that that means but I need to talk you, as she’s running around like a angry chicken. I proceed to I tell her my problem and obviously another male employee was listening & came flying from behind the counter to interrupt. ( short, black hair pony tale. So I begin my story back over to him.He begins to get loud with me, in which I told him to tone his voice down. He wanted to know which employee let me type in the card number instead of scanning it. I remember certain features of her but I could not describe her, nor would I. He keeps shouting “ I need to know what she looks like so I can reprimand her. I told him the only way I would remember what she looked like if she was loud, rude and obnoxious, like him. He proceeds to fake apologize. I told him I was returning to the register to pay for my stuff and calling my daughter to come pay for the formula. Which I did The self check out watcher walked back & forth making sure I was not stealing the formula and the short male manager was motioning for the young man to watch me. I paid for my stuff. I told the self check out boy I am standing right in front of customer service waiting for my daughter so you can see I am not stealing nothing. (I have never stole a thing in my life) I let them know that I will not shop at Walmart again, not that it matters because they have millions of shoppers a day. But I will repeat this story to everyone I know and I will make trips to multiple stores before I set in foot in Walmart. FYI Walmart you need to hire people who have even the slightest customer service experience, especially managers. Most of your workers are clueless, rude and lazy. I will not ever return to any Walmart ever again.
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August 2023 by Madison Thompson
I had a terrible experience at Walmart. The black-haired employee, Sarah, heavier build, was very rude when I told her that Walmart Pay wasn't working. I explained that I had used Pay yesterday, and it worked fine. However, Sarah kept insisting that it was my card. I even called my bank, who explained it was on Walmart's end. When I tried to explain this to Sarah, she gave me dirty looks and had a hateful attitude. As a result, I walked away from her. I went to complain to the front-end manager, but he shrugged and was very dismissive. The lady at the self-checkout told me not to get emotional because I was ready to cry about how hateful Sarah was. I recommend avoiding this store. The associates are condescending and lack courtesy. Even the "pick-up" employees will run you over with their carts.
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August 2023 by Pennie Lusk
Never keep but 1 register open unless customers get backed up through the juniors clothing department. They always keep every self check out open! Some customers that are just getting a few items, the self check out is great, but not a great idea when you have a buggy full of groceries! Duh
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August 2023 by Shannon Swiney
Walmart Is always a hectic place and I know people are against self check out but if Walmart wants to swade people.The self check out people were standing around just talking. It's self check out but there is still lots of customer service duties but a supervisor nowhere to be found
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August 2023 by Luke Zajac
Grat got everything I needed. Little busy but you can't hold that against them
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July 2023 by George Davis
Went in to get an oil change. Apparently you need an appointment at this store unlike every other Walmart. Made an appointment for the next day. I watched her write it in the book. Went in the next day and I didn’t have an appointment. The page mine had been written on was just gone. The attendant laughed at me and asked if I wanted to make another appointment. Why would I want to do that? I’ve already wasted hours of my time for nothing. What an absolute disgrace. Contacted customer service and was quickly brushed off. Terrible store.
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June 2023 by JE M
This Walmart is the best and cleanest in the area. They really make an effort to keep the shelves and floors clean. They also try to keep clothing areas tidy.
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June 2023 by Jade the Gem
Obsessed with how much skin care they offer, thinks I’d been purchasing at ultra they had for $10 less. Large makeup hair and skin section, was impressed to say the least.
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June 2023 by Makaylla Liggett
I wish I could give a 0 star on the bakery. I had received my daughter’s birthday cake. Placed a cake order and then received a cake that literally had icing smeared over the top to hide the fact that it was a bunch of cupcakes and then I call and they had told me they didn’t have cake because they had graduation orders due to graduation parties and then stated they called me which they never did and said it was my fault that they ran out of cake and my fault for not answering a phone call that I never received and had the audacity to ask if they can give me a refund and bake the next for free
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May 2023 by Taylor Cornett
Just like any other Wal Mart, they have their issues especially with the employees. But overall I like the selection and variety they have and a lot of times I find items of food cheaper here than any where else even without a coupon. But I will say the new go cart thing is somewhat a pain only because the workers who are shopping for it are very rude and they will about run you over and they WILL not get out of the way. One even expected me and my husband to get out of her way and we couldn't even if we wanted because another go cart worker pushing her cart right beside her. It's getting ridiculous. I mean I understand they have to be there but they could have some better customer service training
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May 2023 by Chevcamero88 Annmarie
I'm just obsessed with this store it almost always has what I need. Staff has always been friendly and helpful. Store is always clean. The only thing I wish is they had more cashiers I miss the humans!