My account was put on hold the day I went on vacation. I was 2000 miles from home. That was Aug 25th. We are in Dec and no real info on why my account was closed. And haven't received money that I had in the account. Can get anywhere with costumer service and they refuse to give me any detailed info about why it was close
From Truist
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.