-
October 2023 by JoAnn Oxenham
This is a fast and easy access place to drop off those returns we all have. Great customer service as well. Agents have gone above and beyond to get labels printed and packages ready to go.
-
October 2023 by Tim Harris
If it would let me it would be no stars Expedited overnight shipping was paid for Paid for still took 3 days and was delivered to the wrong address couldn't get a person on the phone just computer program that kept hanging up on me !!!!! I will never use them again for anything !!!!!!!!!!!!!!!!!! My son got a delivery from the Kodak store with no issues at all on the same Day I was supposed to get mine.
-
July 2023 by Glenda Nolen
Parking at the end of our driveway and putting the package 1/3 of the way up our driveway just because it's late evening and you don't want to take the time to drive up our driveway to leave a package on our porch is uncalled for and lazy! If I had not seen the driver doing this we would not have seen/found the package until morning!! Very disappointed in FedEx
-
July 2023 by Sabra Johnson
1. We keep receiving packages that are not ours. We have delivered them in the past but will not any longer!2. Our package was thrown out in the field about 30 feet from our mailbox!3. FedEx is useless & irresponsible when delivering packages.4. It may just be one of the drivers. This is beyond aggravating!
-
July 2023 by Jason Chaney
Fast and knowledgeable service! Great experience!
-
June 2023 by TJ Myricks
Always friendly. Great customer service.
-
June 2023 by Eric Bullard
You cannot call this store. There is no human on their only available (800) number. You cannot chat with a human. They lose a package via poor delivery (weekend delivery to a closed business in the day of porch pirates) and you can expect 4 texts asking if YOU found the package while they "investigate" and a final text saying they give up so contact the seller. Package was signed for by N.A.A.(?) at a CLOSED business where there is no one to sign on the weekend. No one signed. They just threw the package somewhere near the busy street and it was quickly stolen.
-
June 2023 by Regina Trent
Had to track a package I had been looking for and they were very friendly and helpful
-
December 2022 by JEFF MCNEESE
The first time I had been there there was a large line but that's okay there was only one person working and he was doing as fast as he could. Several people had some complicated situations. But not me I unloaded in my 56 lb box at the drive up the door and I was done.
-
December 2022 by Wesley Sisk
Katie Treece went above and beyond to help me get the label I needed for my return!! Thank you!
-
October 2022 by Blue Poision
Brenda is the sweetest lady so very helpful to me FedEx is the only way to get it shipped right
-
October 2022 by Kristin Evola
Your drivers need to stop being so fricking lazy!!! The driver left three big (but very light) packages at our garage door, instead of bringing them up to the front door which wasn't even 100 ft away. It's raining and we like our packages DRY. STOP BEING LAZY !!!!
-
October 2022 by Margaret Hamel
My initial order was lost and vendor wound up sending a replacement order. Two packages were left at the foot of my neighbor's mailbox. Next one, at foot of my mailbox, not to the door as promised. Three more orders were tracked as far as the KODAK, TN hub and never delivered nor did I receive a reason for the packages not being delivered when I called Customer Service. The vendors either replaced the orders or reimbursed me on my credit card order. This type of customer service is unacceptable. I will not be doing business with the vendors any longer since FED EX has problematic delivery service.
-
October 2022 by ScaredGamer OS
Operationally delayed package, the one package that was time sensitive, and the only package ive had through fedex, unfortunately ill have to retrieve this one myself due to incompetence in communication and basic client amenities. Virtual assistant sucks and their website overall as a company is a mess.
-
September 2022 by Victoria H
Great customer service! Had 5 heavy boxes & they helped so much!
