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July 2024 by Mandy Reynolds
Best Walgreens in the city! Beth took the time to help me find the item I needed. This was my third Walgreens of the morning and the website showes in stock at each one but I couldn't find it. Thank you Beth for saving the day! Julie was also awesome.
Also, it would be helpful for the jaw ice packs to be with all the other ice packs. :)
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July 2024 by Kristy Shipman
The pharmacy employees at this location are unkind, disrespectful, and do not deserve jobs that involve interacting with other humans. The offensive way they speak to customers is uncalled for. I will be transferring all prescriptions to a different pharmacy. They should be ashamed of how they treat people.
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May 2024 by LeRoy Bernard
The old lady that was at the register was rude as hell talk to people like she didn’t know didn’t have no common sense and literally didn’t understand what flexible spending account was when all she had to do is enter it as other type of payment and telling me why I don’t work I don’t know. I don’t know what to do. You should know what to do thats your job, i use it all over the place even in different States every Walgreens works so obviously you don’t know what you’re doing with the register job your crabby old witch i believe you should improve yourself go get a job somewhere else or go to the nursing home and just crawl up in a corner somewhere cause you’re you’re just weird and you ruin the whole shopping experience. I wish your manager was there because I sure would’ve placed the complaint against you for not knowing your job for your attitude.
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May 2024 by Tyler Tansey
The front desk clerk was very rude and is rude every time I go to this Walgreens. Pharmacy is understaffed and also has an extensive wait on the phone or waiting in line.
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April 2024 by SouthernMermaid Book-Worm
On March 16th 2024 I had to run into Walgreens real quick for just some batteries and an energy drink. The store was very clean and it was well stocked. I was able to go get the things that I needed within 2 to 3 minutes. The cashier at the register was very friendly and asked how I was doing. That was such a breath of fresh air to have such wonderful customer service. I think the cashier and I was in and out of the store and under 5 minutes. Now this is how a Walgreens should be ran. Kudos to the wonderful employees at this location at Poplar Avenue and white station in Memphis Tennessee.
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January 2024 by Olivia Jarvis
The pharmacy is the worst in memphis. The staff are rude, condescending, and lied to me. After several phone calls to ensure the prescription was available, as it had to be ordered, I went to pick it up only to be told it was at a different location. I had JUST confirmed it was this location, but I gave him the benefit of the doubt and headed to the other location, where they informed me it WAS in fact at the first location. They provided a sheet as proof with the prescription and store number it was at. I went back to the first one, spoke to a different individual and showed them the paper, who turned around and got it right out of the bin. I was astounded - the first individual did not even attempt to look. Even when I assured him it should be there, he made no efforts to find this medication, and lied to me. I have worked customer service positions throughout my life and like to think I have alot of patience and empathy for those that are also in the field... however, this was intentionally offensive, stressful, and cost me time I did not have. I will never go back, and I don't recommend you fill any prescriptions here.
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December 2023 by Gloria Jacobs
This Pharmacy does not answer the phone. You will receive a message to call them. Then they don’t answer the phone.
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November 2023 by OkiTheHermit
Pharmacy is amazing. Pharmacy manager and doctor dont seem to have any solutions for backorders. Had to move to new pharmacy to cut tablets into halves.
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November 2023 by kendell crosno
As bad as Walgreens is, this one is one of the worst. Disorganized, lazy, incompetent. Most incompetent bunch of individuals I've ever seen in one pharmacy.
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October 2023 by Shaun Walker
I drove here to get a flu shot by appointment and their pharmacy computer system was down. Seems like they should’ve had someone at another location call me or something to tell me my appointment wasn’t going to work rather than let me drive all the way here.
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October 2023 by Matt Wiseman
Do you enjoy hour long waits for terrible customer service? Would you like a pharmacy that’s closed most of the time? Would you like that prescription served with a side of attitude? This is the pharmacy for you.
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August 2023 by Stephen Nolen
Wonderful staff that easily accommodated my needs at that current momentThey had every item in stock at exceptionally low prices in comparison to their competitor
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August 2023 by FG w
The women in the pharmacy are the rudest people I have ever dealt with. They have no interest in answering questions regarding vivid vaccines. I will never return here
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August 2023 by Ivan Rodrigues
Terrible pharmacy staff.
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August 2023 by Stephanie LaShay
I'll start by stating...Customer Service is at an all time low. It's pure madness. I transferred a prescription to the Walgreens at Poplar & Whitestation maybe 7 days ago bc I couldn't seem to get it in stock at the Summer & Perkins location. The app has advised the prescription was last filled 5 days ago. Problem. I didn't receive any notifications & I don't know if the prescription was actually transferred. I have no idea where the prescription is. The app doesn't provide that info. The lines are outrageous. I can't stand for extended periods of time bc of back issues. Today, I called the Whitestation & Summer locations three times. I held the line perhaps 2 hrs combined w/o ever speaking to anyone. I called back a second time around 8:30. I called later hoping to get someone. I held on from 8:42 until there was 1 caller ahead. I also had Summer on hold. At 9:00 the Whitestation pharmacy picked up the line & hung it up. I called back to get the pharmacy closed recording. Beyond words. The medication is for my daughter's allergies. She has asthma. I switched the line to the Summer location that was also on hold. By then I'd been on the phone almost another hr. I until understaffed. But, There has to be a better way. Oh my. I had to return & edit my post. Almost 40 mins from my original post time...Believe it or not. I'm still on hold with the Summer location.
