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November 2024 by Anna Chandler
This place already came highly recommended, but now I see why. Completely reasonable prices, super fast service, and great friendly guys. Also yay, I never have to go to the dealership again.
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July 2024 by Collin Libassi
Much better alternative to the dealer when I need something that is best handled by someone who knows more about Volvos. I normally just go to a general mechanic, but I recently came here to diagnose a few things that I thought someone with Volvo experience should look at. They were super quick and very affordable. Avoid the dealer unless you have no choice, and come here instead.
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February 2024 by Bo G.
Bought a Volvo XC60 online from New Jersey. (not my finest moment) The alternator was draining the battery and upon further investigation found it not even bolted to the motor and further investigation revealed the bolts were broke off into the block. Called around several places and eventually someone told me about Smisco. Richard told me if I could get the car to him he'd take a look. Folks, he fixed the issue and when he called to tell me I was waiting for the bad news on payment. Low and behold, it was a very reasonable cost. He said if i have any more issues with anything to give him a call. He's my guy for my Volvo. Great customer satisfaction!!
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November 2023 by Monika Bayer
Great service, good prices and gets it done right away. Highly recommend him
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November 2023 by Kate Richards
No better service in the mid-South
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November 2023 by Willie Martin
Great service
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July 2023 by Walead A.
Drove my XC90 from Chicago to Memphis last weekend, and on the ride down, engine started sputtering and wouldnt go above 65mph making a long trip longer. On no sleep, went to the local Volvo dealership in Memphis to explain my emergency circumstance and was pretty much told you we can't see you for two weeks, best of luck, and you might want to tow the car back. Did a yelp search and luckily found Smisco was near by. Called and explained the situtation, and while he was already booked, told me if I could get the car in by 10/1030 and could wait a few hours, he could likely fit me in knowing what the problem was likely going to be already. Smisco could have told me the same as Volvo Memphis, but they ended up being a saving grace for the weekend. The car was fixed within the 3 hour window he promised, and has since been running smoothly. I can honestly say the team here is beyond knolwedgeable because before I even brought it in, they already knew what the problem was. Very hospitable as well they've got some stories, and the cars in the lot brought back memories of cars you'd never expect to see running (Saab's and some old Volvo's). Oh, and they were extremely honest about what it was and what they were going to do. If I lived in Memphis, I would never take my car to the dealer (i'm sure the folks at the Volvo dealership are great folks). Highly recommend getting your work done here as he gaurantees the work done.
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May 2023 by Kevin
Arguably the greatest shop in town. I’ve taken my Volvo to these guys for years. On the most recent trip, I had a massive oil leaks. These guys took care of it and we haven’t had any issues since.Great people and great mechanics are at Smisco. Take your vehicle to them, and know they’ll actually look at everything, inspect things, and perform high-quality work.
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May 2023 by Laura Smith
So happy I found the guys at Smisco! My car developed a bad oil leak on a road trip from Arizona to Virginia. Smisco got my leak issues fixed and had me back on the road the same day! Plus they cleaned the oil off my engine and windshield! Great service and very reasonable prices!
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March 2023 by Dan Armstrong
Great turn around time and honesty with great prices and pride in there work worked on both of my vehicles and did great work will keep coming back for all future repairs and oil changesServices: Oil change
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November 2022 by Terry Dyson
Good mechanics
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November 2022 by Dianne Hinson
Fast, dependable service and very nice owner who communicated with us every step of the way!
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October 2022 by Keith Lowery
They did an oil change, timing belt, seat handle repair, and brakes. Definitely better priced than the Volvo dealership!Services: Auto engine diagnostic
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September 2022 by joan swee
Richard. Went way beyond the call repairing my headliner - which disconnected during the last heat wave. When I picked up my car he said he worked until 7;30 the night before which saved me from having to rent a car and calling into my job . This care and concern means the world! He also dealt with my Warrenty company which can be a hassle but he said they were not to bad even tho they only paid for a fraction of needed radiator repair. Thanks seems inadequate but just knowing I can trust Richard to not do more than is necessary and doing a great job on all repairs needed. Thx Joan Swee2008 C70 volvo
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August 2022 by M L
I initially was excited to work with this team, as I had seen great reviews and was recommended to them — I just don’t think I had the best experience. After having a poor encounter with the dealer, I wanted to work with a trustworthy, experienced business. I called this place to see if they would be willing to replace the engine in my Volvo and install a new catalytic converter. They were nice and agreed, but before they began with repairs, I simply wanted them to see the vehicle and provide an estimate quote so that I could determine if the money was with putting into the car. Richard made it clear that I would not be responsible for any charges unless repairs were made. So I had the car towed to their location. As they go about searching for a replacement engine, things went downhill. I was quoted ~$7000 for full repairs. This was a hefty price, but I was advised by their staff that “it was better than paying a car note” for a new car. However, the replacement engine had at least 90-100k miles on it, and it only came with a 30-day warranty. 30 days is a horrible guarantee. Also, I kept getting warned that they didn’t know how difficult the job would be so the price could be higher than $7,000. They also wanted half the money down before they started, which is understandable, but at that point, I decided it wasn’t worth the trouble. When I came to pick up the car, I was charged a $110 check-out fee. I was confused because I was under the impression that they only charged for repairs. The fee seems to make sense, but I wasn’t notified about this beforehand (when I asked about charging) and the “report” listed things things that I already knew about my car — it didn’t include anything helpful. After I had my car towed back to my home, I found that the battery was run dead and that a window was fully left down. I really did not appreciate the car being left in that condition. Overall, they seemed confident in doing the job at first, but when the car actually got to them, they factored in a lot of doubt with a poor warranty on the engine.
