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April 2024 by Dorothy Ellison
I give her a one star. If I could have given her less I would. A numbers of things has happened since 2019 that I'm still dealing with because of her. Now it 2024 and said her computer been purged therefore she have no record of her 2019 paperwork.?
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December 2023 by Samantha Powell
Superb customer service and great rates!! I was with my previous carrier for 10 years and noticed a rise in rates every year. They pretty much chopped my rates in half. Highly recommend going to them for a competitive quote!
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November 2023 by Rits Durr
Lottie Jones, is an exceptional agent, and is absolutely awesome at what she does. She is an attentive listener and very upfront about your options and how AAA can meet your needs. I was previously with an agency for 11 years, they excluded things off my policy and continued to raise my monthly payments home and auto. I nor my children neve had accidents or claims. Needless to say my communication with Lottie even in this short time made me feel welcomed and appreciated. Lottie is definitely one to keep. And I look forward to a long time relationship with AAA because of her.
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September 2023 by Tammye Butler
Ms. Lottie's personal touch, with ALL of her customers, makes such a difference. Her staff is knowledgeable, courteous and they demonstrate true professionalism.
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September 2023 by Donald Simelton
Lottie was timely and efficient. She was so polite and explained every detail of the policy to our understanding. She saved us much more money than our present coverage. I am definitely recommending her to all of my friends!!
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August 2023 by Alexandra Bobo
My agent made sure to provide me with everything including the unexpected. Especially being a first time home buyer ,i plan to do additional business With her and would definitely recommend her to anyone .
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August 2023 by Nag J
My experience working with Lottie Jones is amazing, and she offered the best and competitive quotes for my home and auto insurance. She completely knows what’s best for her customers and goes an extra mile to get the job done. She is an amazing person to work with. I would definitely recommend her any day.
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February 2023 by Sarita Jones
She's one of the best, and there's not many
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February 2022 by Cecil Jones
Excellent, Lottie Jones has always provided the best service for me all the years I have been with her I know she will continue to keep up the excellent service ? ? ?