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October 2024 by TMJ BOOKS
Ingram Content Group is a part of Ingramspark. The ENTIRE company is terrible!
I would highly recommend finding an alternative company to do business with
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January 2024 by Cassidy G.
I was an employee there the manager would not stop harassing me, staring at me all day, and making derogatory and sexually harassing derogatory comments, and nonstop false comments and constantly belittling me. The management was so atrocious they did nothing but insult, gossip and stand around being rude. They werent even rude because you were slacking off or doing something wrong. They were just rude, gossipy like a group of bullies.
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January 2024 by shila abo
my appointment was 10:00am and 06:30am get empty
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December 2023 by Nan T.
My publisher outsourced the 2nd printing to IngramContent. Very poor quality. I ordered copies for an event. So far have only received copies full of errors. They left out the images. I think all players involved trying to make a buck. They have shipped to book sellers without the images so making a buck by cutting costs. My publisher assured me that the quality would be good....Cover color is way off. They have no quality control.
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November 2023 by mike salgado
If you do not mind blatant lying by management and are trying to get some experience in maintenance it might be alright for that. I have been in maintenance engineering for more than 25 years and is one of the worst places I have ever worked. You cannot trust management at all. If you want a good laugh or desperate then check it out.
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September 2023 by Marcus Robinson
A good company with good benefits and ok pay. It’s a shame it’s poorly managed.
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August 2023 by Malcolm B.
Ingram Content Group is shady and unreliable. They do not accept phone calls, and it sometimes take more than a week or two to receive an email response. They are very expensive and take a huge cut out of your profits. The same applies to Ingram Spark. After they get you to commit to using their company, you will have even a harder time communicating with them. They disappear until it is time for them to charge your credit card, and they make it known that you will not receive a refund for any money paid to them, even if they are the ones who made the mistake.
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April 2023 by Christine Camplain
I give it two stars because I have never had a problem purchasing books before until now. Somehow my order was duplicated all except a few that were not. Odd, isn't it. I had to ship all the extra books back at my expense, and one last thing, I have tried to get a hold of someone to speak to but the phone is always busy and no one is answering my emails. So, prices are good but customer service is not.
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February 2023 by Darla Lynn
The majority of complainers here cannot spell or write a grammatically correct sentence. Makes for a bad reflection on a place that sells books...
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February 2023 by Marvin berry
Not a good place to work they use u if u a guy . The company only wants females working there . Fired me stating I wasn't making production but permanent employees been there for years doesn't make production. If your race ; white you cool. And if you a woman in tights , you have job security
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December 2022 by Nathan R
Awful place to work. I was an accountant. Supervisors spent the entire day harassing me and smoking cigarettes outside. Other employees laugh at and snub you. Favored employees got certain perks that were kept secret from those that weren’t favored. I would say hi to my Director passing him in an empty hallway, and he would turn his head. I had just graduated, and no one taught or understood that I had yet to apply accounting concepts. I quit after five months leaving a Dear John letter at the start of financial close.
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November 2022 by M Estes
Great people good vibes
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October 2022 by Dillon Beldock
Their employees intentionally send people the wrong books based on their religious and personal beliefs.
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September 2022 by Richard Negus
These folks will contact you about a job, then dont respond back... no wonder why their turnover rate is so high
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August 2022 by Author1 A.
Subject: Complaint about Ingramspark.com that recently closed four accounts for publishing for me without the slightest reason Ingramspark.com closed four accounts for me to publish my books in the blink of an eye without reasons as a result of higher instructions and they canceled the publication of all books in them and also banned me as a writer. I am prevented also from opening any new account to further fight me. They refused to answer inquiry or discuss with me. - Account Number: 9160931 (opened in Dec 2020) - Account Number: 9201372 (opened in Dec 2020) - Account Number: 9200686 (opened in Dec 2020)) - Account Number: 9200306 (opened in Dec 2020)) I did not know that is not allowed to open multiple accounts and they never contacted me about that or any other issue. I never disturbed them even with a ticket. The reason that I opened many accounts that I asked Ingramspark support and told me it is allowed as long I publish different books on them. I grouped my books in four accounts and my books were different. That was for my publishing security as I experienced that publishing websites close accounts anytime without reason as happened now in Ingramspark. I was maintaining my accounts properly and I had no problem and conflict with them at all and they never contacted me about that. Ingramspark keeps changing regulation and they want now to close old authors accounts to allow only certain vendors to open accounts and that why they dont accept inbound calls from customers today. They want to close accounts and runaway as they did with me In April 2022 they sent me email from Carries Fox that I must keep only one account. I responded them directly that I want to keep account 9160931 active and to transfer the other books from other accounts to it. Carries Fox was not responding. Finally she responded that she will do that. But they did not transfer the books from April 2022. I thought they will keep all my four accounts. But suddenly I got sudden email after three months in July 2022 from Carries Fox that they are closing all my accounts with no discussion and it is final decision. I did not open any new account from Dec 2020. So I surprised why they act with me such way. I tried to email them and phone them but they closed the phones in my face and dont answer my emails. I got letter from the Legal department that the decision is final and they will not reopen any account for me and they also will prevent me from opening new account after closing all my accounts. I don't know why they fight me such way ?? Who instructed them to do so ?? The publishing of a book in in Ingramspark not free. It costs the publisher 50 USD plus I must buy two ISBNs one for digital and other for paper book. The cost of one ISBN is around 20 USD. So imagine each (paper+ebook) costs 90 USD. I have around 99 (paper+epub titles) in four accounts. So I deserve 8910 USD. Who is going to pay me that amount. That why they afraid to discuss with me and run away because they know I deserve compensation of the publishing costs of all 99 (epub+paper) books in the four accounts. I've been publishing at times when they offer a Promotion Code that exempts me the $50 book publishing fee but doesn't exempts me from the cost of ISBNs. And if I need for example to republish the 99 (paper+ebook) titles, I must pay the publication costs for the books again. So I deserve compensation of the publication cost of all 99 (paper+ebooks) (around 8910 USD) . I can send you the list of my books to check Please assist me with my complaint about Ingramspark to reopen my four accounts they closed Arbitrary or find some sort of fair resolution such as leaving one account (account 9160931) active and transferring the books of all other accounts to the active account (as I originally agreed with them).
