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April 2024 by Allen Snedeker
I had an appointment for a 4 hour job. I dropped my truck off first thing in the morning along with keys in the drop box. After 2 full days of no response to phone calls i drove to his shop. He was nowhere to be found, and my truck had not been touched! I had to FISH MY KEYS OUT OF HIS DROPBOX to get my truck back!
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November 2023 by michael springer
J.B. and his wife were great. Estimate was right on. Everything was excellent. My only suggestion pay cash.
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October 2023 by joseph lauria
Trustworthy and actually Repairs the car. He has fixed both my cars and did a thorough and complete job?
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September 2023 by Kaleigh Smith
I took my car here two weeks ago, to have a passenger side axle replaced, my car started making a noise from the driver side nearly 10 minutes after I picked up my car, i immediately called and asked about it, he said that “your car could need an alignment.” I bring it today to a different shop to have the alignment done and they inform me that whoever put the new axle on had ripped the axle boots, I needed new ball joints AND axles on both sides because they were installed incorrectly. The only thing I was told when I picked my car up was “the axle nut on the new axle looked as if it had been used previously so I put the old nut on.” Nothing was mentioned about anything else wrong with my car! To say I’m irritated is beyond an understatement!
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June 2023 by Christina Guider
This shop is new in my part of town. Owner seemed glad to have my business. He figured my cars problem within mins. He explained what needed to be done. Finish work. I feel we got a great shop in my neck of the woodsService: General repairs & maintenance
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June 2023 by Arpana Goyal
So disappointed with them. Initially JB helped diagnose a problem with my son’s car and did not charge anything. I wanted to bring my other car to be looked at for some problems. The girl (Jessica) who I initially spoke to told me I don’t need an appointment and I can come in anytime. I selected a time but couldn’t bring it because my husband was using the car and he was stuck out of state due to work. I texted him 2 hours before the scheduled appointment and asked him if I can bring it by Monday, and I will arrange to keep the car at home. He asked me around what time and I told him around 12. He said ok bring it by 12-12:30. Now my son was on the way to him and I texted him. The girl responded he is busy working on something else I have to reschedule. We went out of the way to keep the car home so we can take it for inspection. My husband is a truck driver and he is out all week for work and it’s not easy for us to swap cars. I don’t like the fact that they make up stuff to lie to customers. I wasn’t even asked for an appointment initially, but now all of a sudden, we need appointment. They need to be a bit more flexible. People have things come up and this was miscommunicated badly on their end, but they don’t want to own it. So please save yourself some time and money and find another mechanic.Update to the owner’s response: Let me clarify that for you - we were not told 11 am appointment, that’s what you wrote down. When I called, we were told to bring it by between 12-12:30 and we live 5 min away. My son turned around right before your driveway at 12:35 when I told him to come back. When JB helped us before, I offered to pay him. He didn’t take it. Your text message was rude. Just because you help your customers, doesn’t mean you can be rude about it later. I didn’t ask for free services. I was willing to pay for his time. Again - bad customer service.
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May 2023 by TheReaper Killer
There great they have great prices
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March 2023 by Ashianae Smiley
The best in the tri city’s. If you have a problem with your car I recommend Milligan Auto repairService: Auto maintenance
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March 2022 by Jeri Birkes
JB is a very nice person however I had quite a bit of work done on my car and all of it has proven to be a problem that other people have had to fix. I tried to communicate with him to give him an opportunity to look at his work again and he never responded. He said he would order a new power steering pump because it's covered under warranty and would reinstall but he never followed up with me. valve cover gasket had to be replaced because it wasn't set right. Mulligan Auto was referred by Walmart Manager. I was disappointed that JB could not simply respond as he had always been very responsive. Despite being out quite a bit of money, I trusted JB.Services: Engine repair
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March 2022 by Jeri Birkes
JB did an extensive amount of work on my car and assured me of warranty. Two of three major repairs went faulty and he either did not make it right or stopped responding. I have now had to pay for two repairs, twice.
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January 2022 by Shane Bare
Had an issue with my truck, requested a quote, and JB contacted me the same day. Not only did he go above and beyond diagnosing the issue, he fixed it. JB is super nice, and knows what he's doing. Rather than just throw parts at the issue in the hope it would fix it, he pinpointed the issue after many diagnostic tests.
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January 2022 by RC Mahar
They do good work at fair pricing.Service: Engine repair
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January 2022 by Zachary Lawson
Very trustworthy business. I come here for all my car needs.Services: Battery
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December 2021 by Bethany Gesswin
I was very impressed with the clear communication with the owner and his wife about what needed to be fixed on our vehicle. Prices were more than reasonable. He also answered upcoming heating problems which we will have him fix asap. This is a trustworthy company and we will get all repairs done here!!Services: Electrical
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September 2021 by Jordon Hensley
They are absolutely amazing trustworthy people! They are very thorough when repairing your vehicle. Best pricing in town!
